Leah Sheppard
Halifax,NS
Summary
Adept at creating safe, supporting environment with a comprehensive background in psychology and addiction.
Overview
4
4
years of professional experience
Work History
Server
Big Leagues Pub and Eatery
Cole Harbour, NS
10.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Child and Youth Worker
Key Assets Nova Scotia
Halifax, NS
05.2021 - 04.2022
- Provided key emotional support to youth with complex needs.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Enhanced youth development by implementing engaging and age-appropriate programs.
- Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
Server
Jungle Jim's Eatery
Halifax, NS
03.2021 - 10.2021
Student Intern
Sexual Health Centre
Amherst, NS
01.2021 - 04.2021
- Gained exposure to various aspects of the industry through active participation in research and content creation.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Developed strong communication skills by presenting findings in team meetings and collaborating on group projects.
Education
Certificate - Medical Terminology
St. John Ambulance
03-2025
Advanced Diploma - Addictions Community Outreach
Nova Scotia Community College
Kentville, NS05.2021
Bachelor of Arts - Psychology
Saint Mary’s University
Halifax, NS09.2020
Skills
- Mental Health Support
- Self-care strategies
- Crisis Intervention
- Client documentation
- Trauma-informed care
- Multitasking
- Relationship Building
Timeline
Server
Big Leagues Pub and Eatery
10.2021 - Current
Child and Youth Worker
Key Assets Nova Scotia
05.2021 - 04.2022
Server
Jungle Jim's Eatery
03.2021 - 10.2021
Student Intern
Sexual Health Centre
01.2021 - 04.2021
Certificate - Medical Terminology
St. John Ambulance
Advanced Diploma - Addictions Community Outreach
Nova Scotia Community College
Bachelor of Arts - Psychology
Saint Mary’s University