Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Leah Sheets

Patterson

Summary

Experienced in overseeing distribution center operations with focus on safety, efficiency and team collaboration. Strengths include process optimization, and inventory management. Proven ability to manage staff performance, ensure safety compliance, coordinate logistics, and improve operational procedures for measurable impact on overall productivity.

Overview

7
7
years of professional experience

Work History

Warehouse Inventory Control Supervisor

CVS Health
Patterson
04.2025 - Current
  • Maintain inventory accuracy and efficiency by verifying quantities, dimensions, and case capacities in pick locations.
  • Utilize warehouse management system for tracking inventory movements.
  • Train staff on safety expectations while operating equipment and proper use of PPE.
  • Provide guidance and feedback to production teams in order to maximize order fulfillment for the DC.
  • Create an environment with clear and fair expectations for all team members.

Warehouse Split Case Supervisor

CVS Health
Patterson
04.2024 - 04.2025
  • Managed 75 to 80 associates daily.
  • Created a daily production plan based on headcount, volume, and hours to successfully pick the volume needed to reach dispatch times.
  • Held expectations for cleanliness, safety, and ergonomic movements.
  • Ensured pickers maintained above 95% performance, and taught staff how to efficiently pick.
  • Provided disciplinary documentation, and ensured all paperwork was current for the given week.
  • Supported launch of Pick to Voice system.

Operational Excellence: Lean Technician

CVS Health
Patterson
01.2023 - 04.2024
  • Conducted time studies in production departments in order to update performance standards.
  • Assisted in 5S projects in all departments of the warehouse.
  • Updated Tier 1 and 2 Gemba Boards, rolled out to the leadership team.
  • Used Microsoft Excel daily to create Pareto charts and run charts for data analysis.
  • Created process maps, spaghetti diagrams, and fishbone diagrams to easily identify waste in processes.

CTE Warehouse Student Supervisor

Patterson Joint Unified School District
Patterson
07.2021 - 12.2022
  • Lead high school students in learning all functions of warehousing by collaborating with logistics teachers on-site.
  • Managed order fulfillment for school and nurse supplies for all schools in the district.
  • Provided prompt customer service to district staff through order updates.
  • Prepared students for the workforce by focusing on career readiness, such as mock interviews, resumes, and how to conduct themselves in a professional manner.
  • Monitored student interactions to ensure safety and compliance with school rules.

Delivery Support Customer Experience Associate

Restoration Hardware
Tracy
10.2019 - 07.2021
  • Received incoming calls from delivery teams if issues were to arise in the home.
  • Trained incoming associates on standard operating procedures and systems, such as Salesforce.
  • Worked closely with leadership and Delivery Ambassadors to launch RH In Your Home, a newly developing department that created a smooth home delivery.
  • Gave feedback to peers and leaders on how to improve processes and delivery experiences for clients.

Auditor/Equipment Operator

Restoration Hardware
Patterson
10.2018 - 10.2019
  • Audited to ensure that all merchandise was accounted for on assigned trailers for the receiving and shipping departments.
  • Relocated damaged items to the designated Quality Control area in order to put away and ship first-quality items.
  • Primarily operated a stand-up forklift to transport items to designated dock doors.
  • Trained new equipment operators on the stand-up forklift, and how to properly and safely reach expectations.

Education

Associate of Applied Science - Operations Management

Eastern Gateway Community College
Online
06-2023

Bachelor of Science - Business Administration

Capella University
Online

Skills

  • Process improvement
  • Data analysis
  • Performance monitoring
  • Safety compliance
  • Team leadership
  • Customer service
  • Time management

Accomplishments

  • CVS Heart at Work Award Q4 2024: Inspiring Trust

Timeline

Warehouse Inventory Control Supervisor

CVS Health
04.2025 - Current

Warehouse Split Case Supervisor

CVS Health
04.2024 - 04.2025

Operational Excellence: Lean Technician

CVS Health
01.2023 - 04.2024

CTE Warehouse Student Supervisor

Patterson Joint Unified School District
07.2021 - 12.2022

Delivery Support Customer Experience Associate

Restoration Hardware
10.2019 - 07.2021

Auditor/Equipment Operator

Restoration Hardware
10.2018 - 10.2019

Associate of Applied Science - Operations Management

Eastern Gateway Community College

Bachelor of Science - Business Administration

Capella University

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Leah Sheets