Leah Panagabko

Manage a Mobile Community in Calgary Alberta (181 units) and a Property in Edmonton Alberta (128 units)

• Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
• Streamlined property management processes for improved efficiency and cost savings.
• Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
• Investigated and resolved any tenant complaints.
• Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
• Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
• Conducted regular property inspections to ensure compliance with safety regulations and company standards.
• Completed regular performance evaluations of on-site staff members, identifying areas for growth or improvement as needed.
• Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
• Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
• Negotiated favorable lease terms with prospective tenants, securing long-term occupancy
• Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
• Established rental rates by surveying local rental rates of the market
• Collected and maintained careful records of rental payments and payment dates.
• Implemented and enforced policies and procedures to maintain properties to highest standards.

• Community manager for Sky Residents - 300 units
• Primary contact for all residents.
• Screen and process all applications. Credit checks. Background checks.
• Made up short term leases for the Oilers Entertainment Group- Through Katz Group
• Sent weekly reports to Fabio at Katz Group regarding vacancies and sales of units. Show suites for sale and fully furnished units for rent or being rented.
• Move in and out inspections. Assign parking to residents and owners and maintain reports with impark parking.
• Monthly turnover reports. Schedule contractors.
• Schedule any maintenance requests.
• Arrears collections including demand letters and requesting for RTDRS.
• Bank deposits.Collections of 2M in rents each month.
• Performed regular inspections of suites and documented all inspection information in reports.
• Inspected grounds and facilities to identify necessary repairs. Oversee security, managing issues surrounding homelessness, vagrancy and property damage.
• Managed and scheduled contract workers who completed building maintenance, carpet cleaning and any renovations needed.
• Directed removal of snow and ice from common outdoor areas, parking lots, parkades and entrances.
• Coordinated appointments to show marketed properties.
• Communicate with owners, submit weekly reports of vacancies and revenue reports.
• NOTE: I went on maternity leave and returned as a property manager. Currently;
• In charge of approx 1800 doors. This includes 20 buildings that have single family homes, high rise condos, single unit rentals and commercial property. Located in south edmonton, central edmonton, West edmonton, wetaskiwin and fort saskatchewan.
• Team leader of 6 building managers. Weekly meetings with managers, maintenance, cleaning and leasing staff.
• Review budgets in operations up to 3M. Approve, process and pay invoices.

• Building Manager of 4 Properties. 71 units. 2 townhouse complexes and 2 apartment buildings
• Primary contact for all residents.
• Answer all inquiries for rentals and book appointments for showings.
• Screen and process applications. Credit checks.
• Move in and out inspections.
• Monthly turnover reports.
• Report any maintenance requests.
• Arrears collections including demand letters and requesting for RTDRS.
• Bank deposits.
• Performed regular inspections of suites and documented all inspection information in reports.
• Inspected grounds and facilities to identify necessary repairs.
• Managed and scheduled contract workers who completed building maintenance, carpet cleaning and any upgrades needed.
• Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
• Collected rent, deposits, and any payments for legal.
• Collected and maintained careful records of rental payments and payment dates.
• Coordinated appointments to show marketed properties.
• Yardi program is mainly used at Greystone Residential Management.

• Primary contact for all resident related issues in the absence of the Property Manager.
• Manage resident move ins and out inspections.
• Conduct inspections of commercial properties and take appropriate action to make sure maintenance standards are met or exceeded.
• Carry out administration tasks i.e prepare reports for damage and liability, process approved purchase requisitions. maintain procedures, rules and regulations for security, emergency, maintenance and tenant information packages.
• Assist the Property Manager in collections of rental arrears and recoveries as specified in the leases.
• Manage and keep track of parking revenues. Assign parking stalls for new commercial companies on the property.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

• Managed 3 apartments buildings, 120 suites.
• Coordinated vendors such as carpet cleaners, tilers, carpet replacement.
• Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
• Conducted property move-ins, move-outs and walk-through inspections.
• Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
• Reported and documented maintenance requests and scheduled appropriate services.
• Collected and maintained careful records of rental payments and payment dates. Demand letters and requesting for RTDRS.
• Bank deposits
• Respond to emails and inquiries, book appointments for showings.
• Monthly turnover inspections.

• Building Manager for 5 apartment buildings, 158 units
• Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
• Conducted property move-ins, move-outs and walk-through inspections.
• Responded to Maintenance inquiries.
• Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
• Rent collections, deposits, arrears.
• Order supplies for staff.
• Enter payroll for staff.
• Distributed any mail for staff members.
• Checking monthly budgets.
• Monthly turnover inspections for units.
• MRI System is used at Mainstreet Equity corp.

• Assistance Manager of 3 apartment buildings, 160 units.
• Assist Property Manager with showings suites.
• Responding to rental inquires.
• Move in and out inspections.
• Maintenance requests.
• Rent collections and arrears.
• Building and suite cleaning. Including common areas and hallways.
• Prepare leases for lease signings with the property manager.
• Help plan resident events and volunteer work.
• Yardi program is used at Skyline Living.

• Commercial property administrator for Properties in Calgary, Ab.
• Corresponded with tenants and staff accordingly
• Accounts payable and receivables.
• Coding invoices and corresponding letters.
• Bank deposits.
• Collecting tenants insurance
• Issuing purchase orders
• Dealing with tenant and vendors complaints and concerns.
• Budget preparation
• Collection of rent, shortfall and year end recoveries.
• Assisted Senior Property Manager and Vice President.

• Managed and maintained many boardwalk buildings over the years i was with this company.
• Collected rent, deposits, and payments from tenants.
• Bank deposits
• Planned and scheduled general maintenance, major repairs, and remodeling projects.
• Managed operations, maintenance, and improvement of properties.
• Performed regular inspections of facility and documented all inspection information in reports.
• Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
• Administered property-related budgets, reviewed invoices and tracked costs.
• Planned special events such as lotteries, dedications and project tours.
• Coordinated appointments to show marketed properties.
• Screen and process applications.
• Enter payroll for staff