Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Leah Madley

Toronto

Summary

Experienced marketing professional with an expertise in digital marketing channels. A background and passion in creative direction, asset creation, copywriting, media strategies and more for various social media platforms.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Content Production Lead

H&M Hennes And Mauritz
05.2022 - Current
  • Collaborating cross-functionally with media team, media agency, visual team, merchandising, loyalty and HR.
  • Anticipating asset needs for media assets of owned and earned media.
  • Briefing all assets needs through MPC and finalizing all artwork approvals.
  • Providing asset posting directions to external vendors during key campaign periods with OOH, DOOH, OLV, TVC, Social media, Display.
  • Coordinating store material needs for campaigns between artwork, print production and delivery to stores.
  • Managing the organic Facebook strategy and content planning for US + CA channels.

Social Media Specialist

H&M Hennes & Mauritz
12.2019 - 05.2022
  • Created local organic strategy of Facebook & Twitter Increased Facebook average engagement +210%, Twitter increase of +233%
  • Copywriting for all organic and paid social media while ensuring the proper tone of voice for each channel's audience. (Facebook, Twitter, WeChat)
  • Asset coordination for all organic and paid social media. (Facebook, Twitter, WeChat)
  • Paid social media strategy and result tracking (through META ads + Google Analytics.)
  • Creation of Activity Tool landing pages: giveaways, Member activations, in-store events.
  • Local point of contact for all social media crisis.

Recruitment Support

H&M Hennes & Mauritz
05.2019 - 11.2019
  • Recruitment of top talent Sales Advisors for 20+ stores through job fairs and phone screening.
  • Conducted an average of 50 interviews per week.
  • Led recruitment strategy and onboarding of 12 Sales Advisors for a new store (CA116.)
  • Hosted job fairs in local malls to identify top talents in a fast-paced environment.

Sales Advisor & Sales Coach

H&M Hennes & Mauritz
09.2016 - 05.2019
  • Customer service within store (fitting rooms, cash register, telephone.)
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Gained customer trust and experience by providing a proper knowledge of H&M products and materials.
  • On-boarding and training Sales Advisors on customer service, money handling and truck processes.

Education

Diploma - Marketing & Business

Georgian College
Barrie, ON
04.2018

Skills

    360 media understanding

  • Content Strategy
  • Proof Review and Approval
  • Social media expertise
  • Cultural Awareness within Canada and US
  • Production Management
  • Coordinating cross-functionally with various teams

Languages

English
Native or Bilingual
Ukrainian
Professional Working
French
Professional Working

Certification

  • HubSpot: Social Media Marketing
  • HubSpot: Digital Marketing
  • HubSpot: Content Marketing
  • Facebook Blueprint
  • Google Analytics IQ Certification

Timeline

Content Production Lead

H&M Hennes And Mauritz
05.2022 - Current

Social Media Specialist

H&M Hennes & Mauritz
12.2019 - 05.2022

Recruitment Support

H&M Hennes & Mauritz
05.2019 - 11.2019

Sales Advisor & Sales Coach

H&M Hennes & Mauritz
09.2016 - 05.2019

Diploma - Marketing & Business

Georgian College
Leah Madley