Leah Korzeniewski
Montreal,QC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Real Estate Broker
SELF EMPLOYED
Montreal, QC
05.2019 - Current
- Developed and implemented marketing strategies to promote the sale of residential properties.
- Analyzed market trends and conducted research to identify potential buyers for properties.
- Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
- Assisted clients with obtaining financing options that best suited their needs as well as ensuring loan applications were properly completed and submitted.
Manager of Operations
POUTINEVILLE
Vaudreuil-Dorion, QC
04.2019 - 05.2022
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Oversaw inventory management activities including ordering supplies as needed.
- Investigated customer complaints related to product and service quality or delivery issues.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Administrative Clerk
LB FOSTER
Montreal, QC
05.2015 - 12.2018
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Performed data entry duties to update client information in databases.
- Verified vendor invoices against purchase orders before submitting them for payment approval.
- Scheduled meetings between different departments within the organization.
- Provided administrative support to the executive team.
Assistant Manager
JONES NEW YORK
Montreal, QC
03.2008 - 09.2012
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Education
Bachelor of Real Estate Management - Marketing Management & Real Estate
COLLEGE IMMOBILIER DU QUEBEC
NUNS ISLAND, MONTREAL, QUEBEC12-2018
Some College (No Degree) - Social Sciences And Humanities
John Abbott College
Sainte-Anne-de-Bellevue, QCSome College (No Degree) - Marketing Management - Public Relations
Concordia University
Montreal, QCSkills
- Customer Service Management
- Administrative Support
- Organization and Multitasking
- Database Administration
- Office Administration
- Budget Administration
- Workflow Planning
- Human Resources
Languages
English
Professional
French
Professional
Timeline
Real Estate Broker
SELF EMPLOYED
05.2019 - Current
Manager of Operations
POUTINEVILLE
04.2019 - 05.2022
Administrative Clerk
LB FOSTER
05.2015 - 12.2018
Assistant Manager
JONES NEW YORK
03.2008 - 09.2012
Bachelor of Real Estate Management - Marketing Management & Real Estate
COLLEGE IMMOBILIER DU QUEBEC
Some College (No Degree) - Social Sciences And Humanities
John Abbott College
Some College (No Degree) - Marketing Management - Public Relations
Concordia University
Similar Profiles
Rebecca HeadlandRebecca Headland
Small business owner at self employedSmall business owner at self employed
Joseph CruzJoseph Cruz
Mover at Self EmployedMover at Self Employed
Damian RasmussenDamian Rasmussen
Skilled Gardner at Self EmployedSkilled Gardner at Self Employed
Vinny WoodVinny Wood
Barber at self employedBarber at self employed
Himzet AlicHimzet Alic
Deputy Handling Director at NewrestDeputy Handling Director at Newrest