Leah Fortune
Margaree Valley,Nova Scotia
Summary
I am a hard worker and passionate about my job. I have strong organizational skills, and have a willingness to learn and understand fully the job I am doing. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
I would like to seek and obtain and full time job as the ward clerk/aid
Overview
17
17
years of professional experience
Work History
Diet Aid
Nova Scotia Health Authority
05.2016 - Current
- Participated in regular training sessions to stay current on dietary guidelines and best practices within the industry.
- Monitored food quality and freshness throughout day.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Processed customer payments and balanced cash drawers.
- Upheld high standards of cleanliness through daily cleaning tasks, including dishwashing, sweeping, and mopping kitchen floors.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Managed inventory effectively by placing orders for supplies while staying within budgetary constraints set forth by management.
- Maintained positive relationships with healthcare staff, fostering a team-oriented approach towards patient care.
Vet Assistant
Highland Animal Hosptial
02.2011 - 10.2016
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets'' wellbeing.
- Followed safety protocols for handling animals.
- Strengthened client trust in the clinic by offering compassionate support during difficult decisions such as euthanasia or adoption surrender.
- Processed new patients and updated client records with key information using standardized registration systems.
- Restrained animals for examination and treatment.
- Assisted veterinarians with euthanasia of animals.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and kennels.
- Contributed to client satisfaction through compassionate communication regarding pet health concerns and updates on treatment progress.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Kept detailed records of animal treatments and medications.
- Ensured accurate record-keeping by updating patient files with medical histories, diagnoses, and prescribed treatments.
Waitress/ Cooks Helper
The Lakes Restaurant
05.2007 - 05.2016
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Cape Breton Highlands Education Centre And Academy
Margaree Harbour, NS06.2009
Skills
- Problem-Solving
- Sanitation Guidelines
- Service prioritization
- Issue Resolution
- Customer Service
- Regulations Compliance
- Workload Management
- Verbal Communication
- Patient Communication
Languages
English
Elementary
Timeline
Diet Aid
Nova Scotia Health Authority
05.2016 - Current
Vet Assistant
Highland Animal Hosptial
02.2011 - 10.2016
Waitress/ Cooks Helper
The Lakes Restaurant
05.2007 - 05.2016
High School Diploma -
Cape Breton Highlands Education Centre And Academy
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