Overview
Work History
Education
Skills
Languages
Timeline
Academic Course Work
Generic

Leah Forrest

Hammonds Plains

Overview

6
6
years of professional experience

Work History

Entertainer

Little Princess Parties
06.2019 - Current
  • Promote business by networking, handing out business cards, and answering questions.
  • Respond to email inquiries from potential customers about services accurately and efficiently.
  • Collaborated with parents to customize entertainment options, aligning with client preferences and event themes.
  • Managed costume maintenance and inventory, ensuring all materials met safety standards and aesthetic quality.
  • Organize events, host games, and other activities for up to 100+ participants, ensuring seamless execution and high levels of participant engagement.
  • Enhanced audience interaction through improvisational skills and dynamic storytelling methods.

Front Desk

Hotel Halifax
06.2021 - 07.2025
  • Greet guests in a friendly manner and complete check-in using the Opera system.
  • Processed payment transactions by cash, debit, credit, and gift cards.
  • Provided a positive guest experience in person and over the phone.
  • Worked effectively in fast-paced environments.
  • Assure quality of stay and assisted guests with any concerns or requests.
  • Consistently upsold guest rooms to increase revenue and guest satisfaction.
  • Worked as relief supervisor to assist in times of need.
  • Received associate of the Quarter, 3rd Quarter of 2024.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Tourism and Hospitality Management - Tourism Management

Mount Saint Vincent University (MSVU)
Halifax, NS
10.2023

Grade 12, Academic Program -

Charles P. Allen
Bedford, NS
06.2018

Skills

  • Received SafeServe and WHMIS certifications
  • Experience using the Opera system and providing quality customer service
  • Illustrated strong communication skills in both public and professional experiences
  • Strong written and oral language skills in both English and French
  • Excellent typing skills (60 words per minute)
  • Great organizational and interpersonal skills while working in fast-paced environments
  • Conflict resolution
  • Strong improvisation skills
  • Collaborative teamwork

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Front Desk

Hotel Halifax
06.2021 - 07.2025

Entertainer

Little Princess Parties
06.2019 - Current

Bachelor of Tourism and Hospitality Management - Tourism Management

Mount Saint Vincent University (MSVU)

Grade 12, Academic Program -

Charles P. Allen

Academic Course Work

  • Completed a work term replacement course focused on career goals, professional reflection, and the impacts of the global pandemic on the tourism industry through participating in conversations and networking with peers and tourism leaders, and writing a comprehensive capstone reflection paper focused on career aspirations, professional goals, and course content in Concepts and Applications for Work-Integrated Learning.
  • Developed an understanding of the primary aspects of the tourism industry in Introduction to Tourism and Hospitality.
  • Developed great speaking and listening skills while learning how to implement a business presentation in Communication and Self-Management Skills, and Intro to Public Speaking.
  • Gained an understanding of the fundamentals of Business and marketing in Introduction to Business and Applied Marketing.
  • Developed an understanding of financial and accounting statements in Introductory Accounting.

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Leah Forrest