Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Cross

Kingston

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Kingston Health Sciences Centre
05.2021 - Current
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Recognized and reported abnormalities or changes in the patient's health status to the assigned nurse.

Sales Associate

Eclipse
06.2019 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Mail Clerk

Kingston Health Sciences Centre
04.2020 - 08.2020
  • Processed and organized incoming mail for distribution to appropriate departments.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Tracked outgoing mail to provide accurate customer updates.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.

Education

Bachelor of Science - Nursing

St. Lawrence College
Kingston, ON
04.2024

Skills

  • Organizational Standards
  • Healthcare Operations
  • ADL Support
  • Relationship Building
  • Organizational Skills
  • Multitasking Ability
  • Goal Setting

Certification

  • Certified CPR & AED/First Aid, and Standard BLS-HCP- Push4Life- 2023

Timeline

Patient Care Assistant

Kingston Health Sciences Centre
05.2021 - Current

Mail Clerk

Kingston Health Sciences Centre
04.2020 - 08.2020

Sales Associate

Eclipse
06.2019 - 04.2023

Bachelor of Science - Nursing

St. Lawrence College

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Leah Cross