Leah Chapman
Redlands
Summary
Dedicated and experienced embalmer, recognized for enhancing service quality and compassionate care. Proven ability to optimize workflows, ensuring compliance and family satisfaction. Strong organizational skills and attention to detail contribute to a respectful and dignified process for families.
Overview
21
21
years of professional experience
Work History
Embalmer
SCI - Weaver Mortuary
Beaumont, CA
01.2024 - Current
- Performed embalming procedures with attention to detail and adherence to safety protocols.
- Collaborated with funeral directors to meet specific family requests regarding embalming services.
- Developed best practices for embalming processes, enhancing service quality and customer satisfaction.
- Received positive feedback from families for the care and dignity given to their loved ones during the embalming process.
- Ensured legal compliance by accurately completing required documentation for each case.
- Prepared remains for services, viewings, and cremations.
- Demonstrated expertise in various types of embalming, including arterial, cavity, and hypodermic treatments.
- Maintained a sanitary work environment by adhering to strict safety and cleanliness protocols.
- Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
Embalmer
SCI - Riverside Care Center
Riverside, CA
10.2021 - 10.2024
- Prepared deceased individuals for viewing, ensuring proper presentation and respect for cultural practices.
- Assisted in training new staff on embalming techniques and operational procedures.
- Oversaw workflow efficiency during high-demand periods, optimizing resource allocation and task delegation.
- Continuation of training under licensed embalmer at busy care center.
- Enhanced family satisfaction by providing compassionate and professional embalming services.
- Dressed bodies and placed in caskets.
- Performed embalming procedures with attention to detail and adherence to safety protocols.
Crematory Operator/Apprentice Embalmer
SCI - Weaver Mortuary
Beaumont, CA
10.2020 - 10.2021
- Operated crematory equipment ensuring compliance with safety and environmental regulations.
- Managed the cremation process, maintaining accurate records and documentation for each service.
- Prepared remains for cremation, adhering to established protocols and procedures.
Owner/Operator
A Rolling Stone
Redlands, CA
07.2005 - 07.2018
- Owner and operator of small business - bead, jewelry, and craft store.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Coordinated events and promotions to drive sales growth and attract new customers.
- Managed day-to-day business operations.
Education
Associate of Arts - Liberal Arts
Crafton Hills College
Yucaipa, CABachelor of Arts - Criminal Justice
California State University, San Bernardino
San Bernardino, CA06-2021
Associate of Applied Science - Mortuary Science
Commonwealth Institute of Funeral Services
Houston, TX07-2018
Skills
- Embalming techniques
- Mortuary science
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Excellent communication
Timeline
Embalmer
SCI - Weaver Mortuary
01.2024 - Current
Embalmer
SCI - Riverside Care Center
10.2021 - 10.2024
Crematory Operator/Apprentice Embalmer
SCI - Weaver Mortuary
10.2020 - 10.2021
Owner/Operator
A Rolling Stone
07.2005 - 07.2018
Associate of Arts - Liberal Arts
Crafton Hills College
Bachelor of Arts - Criminal Justice
California State University, San Bernardino
Associate of Applied Science - Mortuary Science
Commonwealth Institute of Funeral Services