Leah Bachman
Northridge
Summary
Psychology student at California State University, Northridge and trained peer educator with experience in suicide prevention and crisis support. DBT-informed and skilled in emotional regulation, active listening, and nonjudgmental support in high-pressure environments. Strong background in customer service and animal care, with a calm, compassionate approach and the ability to maintain boundaries under stress.
Overview
3
3
years of professional experience
Work History
Dog Daycare Attendant
Kathy Nishimura
Los Angeles
08.2023 - 08.2025
- Provided daily care, supervision, and behavioral support for multiple dogs in high-stimulation environments
- Monitored animal behavior and intervened early to maintain safety and prevent escalation
- Supervised playgroups to support positive socialization and minimize risk
- Communicated clearly and professionally with pet owners regarding dogs’ behavior, activity, and well-being
- Maintained a clean, safe, and sanitary facility by regularly disinfecting cages, bowls, toys, and shared spaces
- Prepared and administered feedings while monitoring dietary needs for diverse breeds
- Maintained indoor and outdoor areas to ensure a safe and healthy environment
Team Member
Robeks Fresh Juices & Smoothies
Los Angeles
08.2022 - 12.2022
- Greeted customers in a friendly and professional manner in a fast-paced retail environment while maintaining efficiency and positive customer experiences.
- Took, prepared, and served smoothie and juice orders while maintaining accuracy and efficiency
- Delivered compassionate, patient customer service during high-volume and peak-hour shifts
- Communicated clearly with team members to coordinate orders under pressure
- Maintained store cleanliness and ensured compliance with food safety and sanitation standards
- Assisted teammates with product preparation and service delivery to support smooth operations
Education
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA01-2028
Skills
- DBT-informed distress tolerance and grounding techniques
- De-escalation and emotional regulation
- Suicide risk awareness
- Active listening and emotional validation
- Nonjudgmental communication
- Empathy with healthy boundaries
- High-stress adaptability
- Team collaboration
- Customer service and professionalism
Volunteer Experience
The Blues Project – Suicide Prevention Peer Education Program
California State University, Northridge
Mental Health Advocate / Peer Education Volunteer
- Participated in suicide prevention and mental health awareness initiatives on campus
- Received training in recognizing signs of depression and suicidally, appropriate language, and referral resources
- Assisted with peer education focused on suicide prevention, help-seeking behaviors, and campus support services
- Supported peers through nonjudgmental listening and emotional validation while encouraging connection to resources
NKLA West Los Angeles Animal Shelter
Volunteer
- Cleaned and maintained animal living spaces to ensure health and safety
- Prepared food and supported daily care routines for animals
- Engaged with, monitored, and played with animals to support well-being and socialization
Timeline
Dog Daycare Attendant
Kathy Nishimura
08.2023 - 08.2025
Team Member
Robeks Fresh Juices & Smoothies
08.2022 - 12.2022
Bachelor of Arts - Psychology
California State University, Northridge