Leah Adams
Oakville,Canada
Summary
Motivated and detail-orientated individual seeking to start a career as a Pharmacy Assistant. Eager to demonstrate strong organizational skills, excellent customer service, and an aptitude for learning in a fast-paced healthcare environment. Possesses a strong work ethic and professionalism, along with good knowledge of Excel and Google sheets. Ready to contribute to the efficiency of pharmacy operations while gaining hands-on experience and expanding knowledge in pharmaceutical practices.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Air Transat
05.2023 - Current
- Recognized for my positive demeanor and attention to detail by fellow crew
- Operated as a lead flight attendant for both domestic and international flights
- Assisted passengers requiring special service and accommodations
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Flight Attendant
Swoop Airlines
11.2021 - 04.2023
- Used excellent customer service skills in addressing passengers' needs.
- Facilitated communication between flight deck and cabin crew prior to and during flights to ensure smooth operations.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Trained new flight attendants, equipping them with skills needed to maintain high service standards.
Sales Associate
Orangetheory Fitness
09.2020 - 10.2021
- Part of a dynamic team, responsible for meeting acquiring new memberships and meeting sales goals
- Additionally, responsible for addressing customer inquiries and meeting customer expectations with their membership
- Hold a high service satisfaction rate with members
- Received sales award this year, and demonstrated selling skills in a fast-paced service-oriented setting
- Resolve customer concerns using conflict resolution techniques and two-way communication
- Handle stressful situations with patience and a professionalism
- Ability to adapt in changing work environments, work well in a team environment, and independently
Trail Guide
Pathways on Pleasure Valley
07.2019 - 12.2019
- Responsible for leading and guiding horseback rides at an established equine horse facility
- Duties included conducting presentations on safety and ensuring adherence to safety protocols for both rider and horse
- Teaching new riders, the 'how-tos' of proper horseback riding while providing an enjoyable experience
- Independently guided trail rides with over eight people at once, keeping everyone safe and having a good experience on horseback without incident
- Kept all areas of the equine facility organized, clean, and in line with the company standard operating procedures
Education
Bachelor of Science (BSc) - Global Health
York University
Toronto, ON04-2021
Certificate - Pre-Health Sciences
St. Lawrence College
Brockville, ON04.2017
Skills
- Excellent customer service
- Organization
- Professionalism
- Strong attention to detail
- Active listening and conflict resolution
- Team-oriented individual and collaboration
- Emergency response coordination
- CPR/AED and First Aid Certified
- French proficiency
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Flight Attendant
Air Transat
05.2023 - Current
Flight Attendant
Swoop Airlines
11.2021 - 04.2023
Sales Associate
Orangetheory Fitness
09.2020 - 10.2021
Trail Guide
Pathways on Pleasure Valley
07.2019 - 12.2019
Bachelor of Science (BSc) - Global Health
York University
Certificate - Pre-Health Sciences
St. Lawrence College
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