Summary
Overview
Work History
Education
Skills
Languages
Awards
Volunteer Experience
Timeline
Generic

Lea Rousseau

Mississauga,ON

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

4
4
years of professional experience

Work History

Freelance Graphic Designer

Toronto
05.2023 - Current
  • Enhanced client satisfaction by delivering high-quality graphic design projects within tight deadlines.
  • Provided expert advice on color schemes, typography, and layout choices to optimize visual impact in various projects.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Contributed to successful marketing campaigns by designing print and digital advertisements that effectively conveyed the intended message.
  • Created compelling visual identities for new businesses, establishing a strong brand presence in the market.

PATIENT ADMINISTRATIVE ASSOCIATE

The Green Remedy
01.2021 - Current
  • Recognized discrepancies between medical records and entered necessary corrections into EHR system
  • Implemented strategies to improve operational efficiency within the department by streamlining processes
  • Collaborated closely with healthcare professionals across departments to ensure quality care delivery
  • Adhered to departmental policies related to confidentiality and safeguarding of sensitive information
  • Answered questions from patients about hospital services and provided them appropriate guidance
  • Ensured compliance with HIPAA regulations concerning privacy and security of patient data
  • Performed clerical duties such as filing documents, preparing correspondence, and answering phones.

DOCTOR'S ASSISTANT

The Green Remedy
01.2021 - Current
  • Verified insurance coverage for patients prior to scheduling appointments or procedures
  • Provided support to family members of patients by answering questions about conditions or treatments
  • Performed administrative duties such as filing medical records, preparing charts and ordering supplies
  • Accurately documented patient care services according to established policies and procedures
  • Collaborated closely with healthcare teams to ensure quality care for all patients.

Marketing and Public Relations Intern

Connex Ontario
01.2022 - 04.2022
  • Conducted market research to identify target audience preferences, aiding in the development of tailored marketing strategies.
  • Participated in brainstorming sessions that generated innovative ideas for new marketing initiatives and tactics.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Effectively communicated brand messages to diverse audiences through various channels, including press releases, blog posts, and social media updates.

AUXGOD - SOCIAL MEDIA MANAGER

11.2019 - 12.2020
  • Planned and instituted a social media marketing plan for the CEO through scheduled grid posts and stories
  • Identified target market and key segments through analyzing the online fashion market, competitors, and related trends in the industry
  • Engaged online audiences by placing a strong focus on sales support and responding to direct messages and comments
  • Monitored the online presence of the brand to engage with users and strengthen customer relationships.

Education

Bachelor of Arts - Sociology And Communications

Wilfrid Laurier University
Waterloo, ON
06.2024

Skills

  • Microsoft Office
  • Excellent Communication
  • Time Management
  • Adaptability
  • Ability To Multitask
  • HIPAA Compliance
  • Reliability and Dedication
  • Critical Thinking
  • Conflict Resolution
  • EMR Systems
  • Patient Data Management Systems

Languages

French
Professional Working
English
Native or Bilingual

Awards

WLU Polar Pack Award for Collaboration & Positivity in Residence.

Volunteer Experience

  • BRAND AMBASSADOR, Waterloo, ON, Wilfred Laurier Political Association, 09/2021, 05/2022, Developed innovative strategies to increase brand visibility in target markets through social media channels., Managed all daily operations associated with running an effective promotional campaign., Actively sought out feedback from customers regarding their experiences with the company's products and services., Interacted with social media audiences across platforms to drive engagement., Organized successful promotional campaigns by coordinating with vendors and other team members., Utilized creative problem solving techniques to address complex challenges related to product promotion., Engaged with customers at special events and on social media, discussing brand and trends.


  • EXTERNAL COMMUNICATIONS, Waterloo, ON, Wilfred Laurier Fashion Society, 01/2020, 02/2021, Collaborated with cross-functional teams to create integrated communications plans across various platforms., Coordinated with external vendors to develop campaigns that met company objectives within budget constraints., Conducted research on industry topics to inform strategic planning initiatives., Developed and implemented comprehensive communications strategies to build brand awareness and increase customer engagement., Managed relationships with external media and influencers to foster positive relationships and develop press coverage., Worked closely with designers to ensure all visual elements were consistent with branding standards.

Timeline

Freelance Graphic Designer

Toronto
05.2023 - Current

Marketing and Public Relations Intern

Connex Ontario
01.2022 - 04.2022

PATIENT ADMINISTRATIVE ASSOCIATE

The Green Remedy
01.2021 - Current

DOCTOR'S ASSISTANT

The Green Remedy
01.2021 - Current

AUXGOD - SOCIAL MEDIA MANAGER

11.2019 - 12.2020

Bachelor of Arts - Sociology And Communications

Wilfrid Laurier University
Lea Rousseau