Lea Kim
Newmarket
Summary
Adaptable and self-driven professional with experience in retail, customer service, and food service. Proficient in managing multiple tasks, problem-solving, and collaborating with teams. Strong organizational skills and a commitment to excellence in remote work environments. Ready to contribute to dynamic teams and help achieve company goals in a virtual setting.
Overview
7
7
years of professional experience
Work History
Key Holder
Dogtopia
09.2022 - Current
- Managed store operations, including cash handling, staff supervision, and equipment reviews
- Maintained a clean and organized store environment to enhance customer experience
- Fostered strong relationships with customers and vendors, building trust and loyalty
- Volunteered for additional shifts during high-demand periods to support the team
- Utilized remote scheduling tools to coordinate shifts and ensure adequate staffing
Fast Food Worker
Freshii
05.2022 - 12.2022
- Provided prompt customer service to ensure a seamless flow of operations
- Maintained cleanliness and adhered to food safety regulations
- Trained new employees in routine tasks and customer interaction
- Resolved customer complaints with professionalism and efficiency
- Leveraged digital tools for order tracking and inventory management
Ambassador (Volunteer)
Bernie Wolfe Community School
03.2018 - 12.2019
- Represented the organization by fostering a positive public image
- Assisted in planning and executing fundraising campaigns
- Conducted industry research to ensure cultural relevance and sensitivity in outreach
Education
High School Diploma -
Sir William Mulock Secondary School
Newmarket, ON06-2023
Skills
- Remote Collaboration Tools
- Multitasking and Time Management
- Communication
- Problem-Solving
- Customer Service
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Additionalinformation
Actively contributed to community and organizational initiatives., Available upon request.
Timeline
Key Holder
Dogtopia
09.2022 - Current
Fast Food Worker
Freshii
05.2022 - 12.2022
Ambassador (Volunteer)
Bernie Wolfe Community School
03.2018 - 12.2019
High School Diploma -
Sir William Mulock Secondary School
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