Lea Cheaitani
Gatineau,QC
Summary
Versatile and dynamic, with a proven track record in customer service excellence and team collaboration, honed across roles from Assistant Manager at Subway Restaurants to tutoring. Specializes in cash handling, order processing, and fostering customer satisfaction, coupled with a strong work ethic and exceptional time management skills. Achieves significant improvements in customer experience.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tutor
Self Made Moving
08.2023 - Current
- Enhanced understanding of complex subjects with clear explanations and relatable examples.
- Created a positive learning environment to motivate students and reduce anxiety.
- Encouraged critical thinking and problem-solving skills through interactive activities.
- Implemented personalized study strategies for improved academic performance and confidence in students.
- Provided homework assistance using specific curriculum and materials.
Food Preparation / Cashier
Eva Abou Malhab
01.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Babysitter
Tracy Nourieh
04.2015 - Current
- Cared for children by preparing meals and providing snacks.
- Followed specific guidelines from parents regarding children's routines and preferences.
- Organized fun activities and games to keep children engaged and entertained.
- Played games, worked on puzzles, and read books to young children.
Assistant Manager
Subway Restaurants
06.2022 - 06.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Dance Teacher's Assistant
Studio De Danse Footsteps
09.2021 - 06.2024
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Adhered to studio guidelines and legal requirements.
- Taught courses under guidance of senior instructors.
- Handled class records for attendance, assignment grades and course participation scores.
- Mentored and tutored individual students needing additional help.
Education
Bachelor Of Applied Science -
Cegep De L’Outaouais
Gatineau, QC05.2025
Diploma Of High School Studies (DES) -
College Nouvelles Frontière
Gatineau, QC06.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash handling and management
- Order taking
- Payment processing
- Issue resolution
- Staff training
- Order verification
- Multitasking and organization
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Professional Working
Accomplishments
Due to my organization skills and being a perfectionist this has led me to be an honor role
student in all my years of eduction past and present
I have received numerous of awards and recognitions for many subjects.
Received many awards and certificates from my dance studio:
Personality of the year
Beast of the scene
Rising star
Performance awards in Jazz, hip hop, lyrical and ballet
Certification
Dance assistant teacher
Adapt certification intermediate level one
Hobbies
Competitive dancer for 14 years.2014-present
Running and going to the gym
Reading
Helping others in academic studies
Timeline
Tutor
Self Made Moving
08.2023 - Current
Assistant Manager
Subway Restaurants
06.2022 - 06.2024
Dance Teacher's Assistant
Studio De Danse Footsteps
09.2021 - 06.2024
Food Preparation / Cashier
Eva Abou Malhab
01.2021 - Current
Babysitter
Tracy Nourieh
04.2015 - Current
Dance assistant teacher
Adapt certification intermediate level one
Bachelor Of Applied Science -
Cegep De L’Outaouais
Diploma Of High School Studies (DES) -
College Nouvelles Frontière
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