Lea-Anne Cormier
Moncton
Summary
Proactive and results-oriented professional with a proven track record at Killam Properties, enhancing tenant satisfaction through effective conflict resolution and maintenance management. Skilled in cash handling and customer service excellence, demonstrating exceptional work ethic, integrity, and time management skills. Achieved significant improvements in customer relations and property safety standards.
Overview
13
13
years of professional experience
Work History
Cashier
Mormac
11.2023 - Current
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Clerk
Saint Joseph Vestaire
12.2022 - 11.2023
- Supported customer inquiries by providing information and resolving issues promptly.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Resident Manager
Killam Properties
09.2011 - 12.2017
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
Education
Grade 12 -
Central Peel Secondary School
Brampton, ON09.1994
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Customer service excellence
- Reliability and punctuality
Languages
English
Full Professional
Additional Information
I would also like to add that in November of 2023 my dad who was diagnosed with terminal brain cancer, came to live with me so I could care for him until he passed away on December 16th. Spending quality time with and caring for him made me realize this is something I would love to do and make a difference with people in their everyday lives.
Timeline
Cashier
Mormac
11.2023 - Current
Clerk
Saint Joseph Vestaire
12.2022 - 11.2023
Resident Manager
Killam Properties
09.2011 - 12.2017
Grade 12 -
Central Peel Secondary School
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