Anastacio Gutierrez-Balderas
Long Beach
Summary
Reliable professional with extensive experience in customer service and operations management. Proven ability to enhance guest experiences and maintain safety standards while collaborating effectively with team members. Eager to contribute to a dynamic team environment.
Overview
9
9
years of professional experience
Work History
Bellhop
Evolution Hospitality
Long Beach, CA
06.2023 - 05.2026
- Assisted guests with luggage transportation, ensuring timely and efficient service.
- Provided exceptional customer service by addressing guest inquiries and requests promptly.
- Collaborated with housekeeping to maintain cleanliness and order in lobby areas.
- Managed front desk operations during peak hours, enhancing guest check-in experiences.
Parts Delivery Driver
Orielly Auto Parts
Long Beach, CA
03.2021 - 04.2023
- Delivered automotive parts efficiently to customers and repair shops, ensuring timely service.
- Managed inventory levels, coordinating with warehouse staff for accurate stock replenishment.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Ensured proper handling of fragile parts, minimizing damage during transportation.
Detailer
Self-employeed
Long Beach, CA
04.2020 - 02.2021
- Enhanced vehicle appearance through thorough detailing and cleaning processes.
- Utilized advanced cleaning techniques to remove dirt, stains, and contaminants effectively.
- Implemented efficient workflow strategies to maximize productivity during detailing sessions.
- Mentored junior detailers on best practices and industry standards for optimal results.
Service Valet
Penske Cadillac
Torrance, CA
12.2016 - 12.2019
- Coordinated vehicle delivery and pickup, ensuring timely service for customers.
- Maintained cleanliness and organization of vehicle inventory area, enhancing presentation quality.
- Assisted customers with vehicle features, improving overall customer satisfaction.
- Collaborated with service team to streamline workflow processes, increasing operational efficiency.
Education
No Degree - Welding
Long Beach City College
Long Beach, CANo Degree - Oxygen Acetylene Welding
S.E Pipeline Construction
Whittier, CANo Degree - SMAW Welding
Socal Reacreational Occupational Center
Torrance, CASkills
- Strong work ethic
- Patience and composure
- Team player mentality
- Reliability and punctuality
- Vehicle maintenance
- Safety procedures
- Customer service
- Clean driving record
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bellhop
Evolution Hospitality
06.2023 - 05.2026
Parts Delivery Driver
Orielly Auto Parts
03.2021 - 04.2023
Detailer
Self-employeed
04.2020 - 02.2021
Service Valet
Penske Cadillac
12.2016 - 12.2019
No Degree - Welding
Long Beach City College
No Degree - Oxygen Acetylene Welding
S.E Pipeline Construction
No Degree - SMAW Welding
Socal Reacreational Occupational Center