Lazara Lacerda
El Cajon
Summary
Friendly, reliable, always ready for any obstacles, able to work in a fast paced environments and multitask, and always willing to learn more.
Overview
4
4
years of professional experience
Work History
Back Office Medical Assistant
Huong Nguyen, M.D.
05.2023 - Current
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Zappy Health
06.2022 - 05.2023
- Traveled to clients' homes to complete healthcare services.
- Collected and treated patient samples to test for COVID-19 infection.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
Medical Receptionist
Balboa Nephrology Medical Group
08.2021 - 04.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
Hospital Housekeeper
Aerotek
03.2021 - 05.2021
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed waste paper and other trash from premises to designated area.
- Changed bed linens and collected soiled linens for cleaning.
- Disposed of trash and recyclables each day to avoid waste buildup.
Janitor
Professional Maintenance Systems
09.2020 - 03.2021
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Inspected facility and grounds and picked up any trash.
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
Janitor
ISS Facility Services
03.2020 - 09.2020
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Inspected facility and grounds and picked up any trash.
- Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting.
Education
No Degree - Medical Assisting
Glendale Career College
San Diego, CA07.2021
High School Diploma -
Lincoln High School
San Diego, CA06.2019
Skills
- Fluent in Spanish and English
- Bloodborne Pathogen training
- Medical office administration
- Patient Scheduling
- Appointment Scheduling
- OSHA compliance
- Medical Records Management
- First Aid/CPR
- EKG
Relevant Coursework and Knowledge
- Medical Office Administration: insurance claims processing, appointment scheduling, patient record management, and telephone techniques
- Anatomy and Physiology: 3 laboratory based courses involving patient care skills and laboratory exercises involving venipuncture, ECG testing, and urinalysis
- Medical Assisting Skills: pharmacology and dosage calculation, injections, blood draws, assembling surgical instruments and tray sets, sterile techniques, and ambulation techniques
Timeline
Back Office Medical Assistant
Huong Nguyen, M.D.
05.2023 - Current
Medical Assistant
Zappy Health
06.2022 - 05.2023
Medical Receptionist
Balboa Nephrology Medical Group
08.2021 - 04.2022
Hospital Housekeeper
Aerotek
03.2021 - 05.2021
Janitor
Professional Maintenance Systems
09.2020 - 03.2021
Janitor
ISS Facility Services
03.2020 - 09.2020
No Degree - Medical Assisting
Glendale Career College
High School Diploma -
Lincoln High School
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