Summary
Overview
Work History
Education
Skills
Timeline
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LAYTOYA POTTS

Edmonton,AB

Summary

To obtain full-time employment in a well-established company that provides opportunities for growth, stability, and long-term development.

Overview

17
17
years of professional experience

Work History

Table Games Dealer

Rivercree Resort Casino
06.2012 - Current
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Enhanced customer experience by providing friendly and efficient service during table games sessions.

Table Games Dealer

Eagle River Casino
01.2011 - 01.2012
  • Dealt games including Blackjack, Three Card Poker, Ultimate Texas Hold’em, and Spanish 21
  • Maintained chip tray and handled cards with precision
  • Provided excellent customer service in a fast-paced environment
  • Current as of last update

Slot Attendant

Eagle River Casino
01.2011 - 01.2012
  • Processed jackpot payouts and resolved minor machine issues
  • Refilled ticket printers and maintained cleanliness of gaming floor
  • Assisted guests and ensured a welcoming casino environment

Cashier / Chip Runner

Alexis Northern ISGA Foundation
01.2010 - 01.2011
  • Managed cash transactions and distributed chips at table games
  • Supported table game operations including setup and closure

Child Care Worker

Nikoodi Day
01.2009 - 01.2010
  • Provided daily childcare services from 8:30 a.m. to 5:00 p.m.
  • Communicated effectively with children and co-workers
  • Maintained a safe, clean, and nurturing environment

Education

Grade 10 - undefined

Alexis Elementary Jr/Sr High
Alexis, AB
01.2008

Skills

  • Customer service
  • Cash handling
  • Childcare and supervision
  • Table game dealing (various games)
  • Team collaboration
  • Attention to detail

Timeline

Table Games Dealer

Rivercree Resort Casino
06.2012 - Current

Table Games Dealer

Eagle River Casino
01.2011 - 01.2012

Slot Attendant

Eagle River Casino
01.2011 - 01.2012

Cashier / Chip Runner

Alexis Northern ISGA Foundation
01.2010 - 01.2011

Child Care Worker

Nikoodi Day
01.2009 - 01.2010

Grade 10 - undefined

Alexis Elementary Jr/Sr High

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LAYTOYA POTTS