LAYTOYA POTTS
Edmonton,AB
Summary
To obtain full-time employment in a well-established company that provides opportunities for growth, stability, and long-term development.
Overview
17
17
years of professional experience
Work History
Table Games Dealer
Rivercree Resort Casino
06.2012 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Answered players questions and resolved disputes to provide excellent customer service.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
Table Games Dealer
Eagle River Casino
01.2011 - 01.2012
- Dealt games including Blackjack, Three Card Poker, Ultimate Texas Hold’em, and Spanish 21
- Maintained chip tray and handled cards with precision
- Provided excellent customer service in a fast-paced environment
- Current as of last update
Slot Attendant
Eagle River Casino
01.2011 - 01.2012
- Processed jackpot payouts and resolved minor machine issues
- Refilled ticket printers and maintained cleanliness of gaming floor
- Assisted guests and ensured a welcoming casino environment
Cashier / Chip Runner
Alexis Northern ISGA Foundation
01.2010 - 01.2011
- Managed cash transactions and distributed chips at table games
- Supported table game operations including setup and closure
Child Care Worker
Nikoodi Day
01.2009 - 01.2010
- Provided daily childcare services from 8:30 a.m. to 5:00 p.m.
- Communicated effectively with children and co-workers
- Maintained a safe, clean, and nurturing environment
Education
Grade 10 - undefined
Alexis Elementary Jr/Sr High
Alexis, AB01.2008
Skills
- Customer service
- Cash handling
- Childcare and supervision
- Table game dealing (various games)
- Team collaboration
- Attention to detail
Timeline
Table Games Dealer
Rivercree Resort Casino
06.2012 - Current
Table Games Dealer
Eagle River Casino
01.2011 - 01.2012
Slot Attendant
Eagle River Casino
01.2011 - 01.2012
Cashier / Chip Runner
Alexis Northern ISGA Foundation
01.2010 - 01.2011
Child Care Worker
Nikoodi Day
01.2009 - 01.2010
Grade 10 - undefined
Alexis Elementary Jr/Sr High