Abdullah Massraf
Mississauga,Ontario
Summary
A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Salesperson
Helping Hands
11.2022 - 05.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
Cashier
Freshway Market
02.2022 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bartender
Moods Café
01.2021 - 11.2021
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Demetres
11.2018 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Toshka Grill & Lounge
05.2018 - 11.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Advanced Diploma - Mechanical Engineering Technology
George Brown College
Toronto, ON06.2026
High School Diploma -
Father Michael Goetz Catholic Secondary School
Mississauga, ON01.2019
Skills
- Table Setting
- Daily Specials Memorization
- Guest Engagement
- Table Bussing
- Quality Control
- Supply Restocking
- Equipment Operation
- Machine Operation
- Cross-Selling Products and Services
- Sales Process
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Kurdish
Limited Working
Timeline
Salesperson
Helping Hands
11.2022 - 05.2023
Cashier
Freshway Market
02.2022 - 06.2022
Bartender
Moods Café
01.2021 - 11.2021
Server
Demetres
11.2018 - 03.2020
Server
Toshka Grill & Lounge
05.2018 - 11.2018
Advanced Diploma - Mechanical Engineering Technology
George Brown College
High School Diploma -
Father Michael Goetz Catholic Secondary School
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