Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Layla Saidkulova

Glendale

Summary

Highly-motivated student/employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Employee

Jump Club Trampoline Park
Tujunga
01.2025 - Current
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Resolved customer complaints regarding use of the facility's trampolines promptly and professionally.
  • Communicated well with young children, parents, other adults and fellow team members to smoothly handle guest and business needs.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Cosmetic Sales Associate

Macy's
Glendale
10.2024 - 01.2025
  • Managed stock levels by conducting regular inventories.
  • Operated cash register accurately and efficiently processed customer payments.
  • Demonstrated proper use of all cosmetic products to customers.
  • Explained differences between various cosmetics items such as colors, textures.
  • Advised customers on current trends in the beauty industry.
  • Built relationships with customers to ensure repeat business.
  • Handled returns and exchanges according to company policies.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Performed inventory counts and restocked shelves as needed.
  • Maintained records related to sales for store management.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Collaborated with colleagues on sales strategies to maximize profits.

Hostess

Salt & Olive
Glendale
09.2023 - 11.2023
  • Verified reservations and wait times with customers.
  • Accurately recorded customer information into reservation system.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Greeted customers and provided them with menus.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Took beverage orders and served drinks during peak meal times.
  • Assisted staff by serving food and beverages or bussing tables.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Crew Member

Chipotle
Glendale
06.2023 - 08.2023
  • Assembled and served meals according to specific guest requirements.
  • Scrubbed and polished counters to remove debris and food.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained safe food handling practices to prevent germ spread.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Prepared quality products while maintaining portion control and presentation within service goal times.

Education

Some College (No Degree) - Psychology

Glendale Community College
Glendale, CA
06-2029

GED -

Glendale Community College
Glendale, CA
07-2024

Skills

  • Customer service
  • Team collaboration
  • Active listening
  • Social perceptiveness
  • Verbal communication
  • Dependable and responsible
  • Customer relations
  • Calm under pressure

Certification

Certification in Professional Makeup Application

Certification in Permanent Makeup Application

Languages

English
Professional
Armenian
Limited
Russian
Elementary

Timeline

Employee

Jump Club Trampoline Park
01.2025 - Current

Cosmetic Sales Associate

Macy's
10.2024 - 01.2025

Hostess

Salt & Olive
09.2023 - 11.2023

Crew Member

Chipotle
06.2023 - 08.2023

Some College (No Degree) - Psychology

Glendale Community College

GED -

Glendale Community College

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Layla Saidkulova