Layla Ouguedir
Saint-Alphonse-de-Granby,QC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
9
9
years of professional experience
Work History
Restaurant General Manager
Restaurant Le Sahara
01.2021 - 11.2024
- Boosted restaurant revenue by implementing marketing strategies and promotions.
- Efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Purchased food and cultivated strong vendor relationships.
- Reduced employee turnover by fostering a positive work environment.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant Server
Hôtel Omni Mont-Royal
12.2016 - 10.2024
- Managed inventory control, reducing waste and optimizing resources allocation.
- Coordinated event planning, managing logistics for successful private dining experiences.
- Handled customer complaints professionally, resolving issues promptly.
- Enhanced customer satisfaction by providing attentive and personalized service.
- Maintained a clean and welcoming dining environment.
Restaurant Coordinator
Restaurant Newtown
12.2015 - 11.2016
- Managed inventory levels to verify availability of stock for customer orders.
- Updated and maintained databases to track shipments and inventory.
- Managed loading, unloading, movement, and sorting of supplies.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Established strong relationships with local suppliers.
- Introducing digital reservation systems and mobile payment options.
- Monitored and adjusted pricing, discounts and promotions.
Education
Bachelor of Science - Pure And Applied Science
École Polytechnique De Montréal
Montreal, QC05.2017
Skills
- Organizational Skills
- Adaptability
- Effective Communication
- Analytical Thinking
- Customer Engagement
- Facility Maintenance
- POS System Knowledge
- Operations Management
- Decision Making
- Reservation handling
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Restaurant General Manager
Restaurant Le Sahara
01.2021 - 11.2024
Restaurant Server
Hôtel Omni Mont-Royal
12.2016 - 10.2024
Restaurant Coordinator
Restaurant Newtown
12.2015 - 11.2016
Bachelor of Science - Pure And Applied Science
École Polytechnique De Montréal
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