Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Layla Mustafa

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Insurance Sales Agent

TD Bank
01.2023 - Current
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
  • Expanded client base by generating referrals from satisfied customers and networking within the community.

Beauty Advisor /Makeup Artist

Sephora
12.2021 - 01.2023
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.

Clinic Manager

Orthomedix
11.2015 - 12.2021
  • Streamlined clinic operations by implementing efficient scheduling and appointment systems.
  • Improved patient satisfaction through effective communication and compassionate care.
  • Enhanced team performance by providing regular training and professional development opportunities.
  • Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.


Education

High School Diploma -

Immaculata High School
Ottawa, ON

Carleton University
Ottawa, ON

Skills

  • Relationship Building
  • Sales Expertise
  • Products Knowledge
  • Retail Experience
  • Customer Engagement
  • Account Updating
  • Customer Relations

Certification

  • Eyelash Extensions, Versailles Academy - October 2023
  • Eyelash Lift-Tint / Eyebrow Lamination, Versailles Academy- November 2023
  • CBON Infection Control
  • Lip Blushing Tattoo, BBM Academy- December 2023
  • Bloodborne Pathogens

Timeline

Insurance Sales Agent

TD Bank
01.2023 - Current

Beauty Advisor /Makeup Artist

Sephora
12.2021 - 01.2023

Clinic Manager

Orthomedix
11.2015 - 12.2021

High School Diploma -

Immaculata High School

Carleton University

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Layla Mustafa