Layla May
St. Catharines,Ontario
Summary
As a dedicated and hardworking full-time student, I am seeking a part-time position that will allow me to apply my time management, communication, and organizational skills in a professional environment. Currently pursuing a degree in Psychology, I am eager to gain hands-on experience and develop practical skills that complement my academic learning. With a strong work ethic, adaptability, and a passion for problem-solving, I am confident in my ability to contribute effectively to any team while maintaining my academic commitments. I am excited to bring my enthusiasm, willingness to learn, and positive attitude to a part-time role, and I am committed to delivering high-quality work and providing excellent support to the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Boston Pizza Restaurant and Sports Bar
04.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Party Host
Messy Maker's
10.2022 - 08.2024
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Answering phone calls
Pick and Pack Associate
Bowzer Box
02.2021 - 08.2023
- Fold and label boxes
- Sort products and ensure package integrity
- Distribute bulk inventory amongst individual orders
- Physical inventory counts
- Stand for long periods of time
Education
Bachelor of Arts - Psychology
Brock University
St. Catharines, ON04-2028
High School Diploma -
Monsignor Doyle Catholic Secondary School
Cambridge, ON06-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
- Interactive communication skills
- Payment processing
- Complaint handling
- Safe food handling
- Upselling
- Server support
Accomplishments
Ontario Scholar - June 31st 2024
Languages
English
Native or Bilingual
Certification
Ontario Scholar - July 31st 2024
Athletics
Cambridge Roadrunner's Travel Hockey, September 2015 - April 2021
Cambridge Kips Gymnastics Competitive Team, September 2018 - December 2020
School Varsity Hockey Team, November 2022 - March 2024
Interests
- Reading
- Travel
- Writing
- Music
Timeline
Party Host
Messy Maker's
10.2022 - 08.2024
Hostess
Boston Pizza Restaurant and Sports Bar
04.2022 - Current
Pick and Pack Associate
Bowzer Box
02.2021 - 08.2023
Bachelor of Arts - Psychology
Brock University
High School Diploma -
Monsignor Doyle Catholic Secondary School
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