Layla Leclare
Summary
Detail-oriented team player with strong organizational skills. Adept at handling multiple projects simultaneously while maintaining a high degree of accuracy. Demonstrated ability to effectively manage shifts and provide exceptional customer care. Over two years of experience in this role.
Overview
4
4
years of professional experience
Work History
Shift Manager/Key Holder
Dominos Pizza
06.2024 - Current
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
Shift Manager/Key Holder
Dominos Pizza
08.2022 - 12.2023
- Trained new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Exercised composure under pressure and in escalated customer service scenarios.
- Counted registers and cleaned and secured shop at end of shift.
- Managed and motivated employees to be productive and engaged in work.
- Worked upfront with costumers providing quality service
- Maintained professional, organized, and safe environment for employees and patrons.
Dance Teacher's Assistant
Micki's Dance Connection
09.2021 - 12.2021
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Helped the teacher of class instruct students.
- Taught and explained choreography by breaking down steps and demonstrating moves.
Education
High School Diploma -
Mount Sentinel Secondary
06.2022
Skills
- Collaborative and Team-Oriented
- Reliable and Responsible
- Active Listening
- Time Management and Prioritization
- Effective Leadership
- Attention to detail
- Task prioritization
- Staff training
Timeline
Shift Manager/Key Holder
Dominos Pizza
06.2024 - Current
Shift Manager/Key Holder
Dominos Pizza
08.2022 - 12.2023
Dance Teacher's Assistant
Micki's Dance Connection
09.2021 - 12.2021
High School Diploma -
Mount Sentinel Secondary
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