Layla Harrison
Dawson Creek,BC
Summary
Highly skilled Front of House Server with solid background in food service and hospitality. Possess strong customer service skills, adapt at managing multiple tables white ensuring timely food service. Notable strength in fostering positive relationships with customers to promote customer satisfaction and loyalty. Contributed significantly to enhancing dining experience through attention to detail with a team-focused mindset.
Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fixx Urban Grill
Front of House Server
Dawson Creek, British Columbia
08.2022 - Current
- Provided excellent customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Operated POS system for accurate order processing and payment handling.
- Trained new servers on menu items, service standards, and best practices.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Prepared drinks for customers according to recipes or special orders.
- Served food and beverages to patrons and confirmed complete orders.
- Managed dining area cleanliness and organization for optimal guest comfort.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
South Peace Secondary School
Dawson Creek06-2023
Skills
- Team member support
- Liquor, wine, and food service
- Strong work ethic
- Sense of urgency
- Customer service
- Cleanliness
- Reservation management
- Performed opening and closing duties
- Flexibility
Certification
- Serving it Right
Timeline
Fixx Urban Grill
Front of House Server
08.2022 - Current
High School Diploma -
South Peace Secondary School
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