Layla G. Cortez
Twentynine Palms
Summary
Just moved from Texas to be with my husband on base, I am a Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Iserve Biomedical
Biomedical Equipment Technician
Houston
12.2024 - 02.2025
- Physical Inventory in hospitals and clinics.
- Operated equipment and machinery according to safety guidelines.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Team Member/Shift Leader Food Service
Chick-Fil-A
Harlingen
12.2020 - 11.2024
- Assessed company operations for compliance with safety standards.
- Identified needs of customers promptly and efficiently.
- Worked hard to learn required tasks quickly to maximize performance.
- Resolved customer issues promptly in a professional manner.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Participated in regular training sessions to improve product knowledge and service skills.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to achieve daily goals.
- Answered phone calls regarding inquiries about products or services.
- Facilitated training sessions for new employees on company policies and procedures.
Account/HR Assistant
Tradecon
La Feria
04.2022 - 09.2022
- Use QuickBooks to record payments for contractors that would do labor work at certain areas.
- Managed confidential employee information with discretion and integrity.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
- Participated in job fairs and other recruitment events to source potential candidates.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
Education
Associate of Applied Science - Biomedical Equipment Technology
Texas State Technical College
Harlingen, TX05.2025
Skills
- Equipment Installation & Inspection
- Instrument Calibration
- Inventory Management
- Sample Collection
- Water Hardness Testing
- Chloramine Testing
- Medical instrumentation
- Technical troubleshooting
- Customer service
- Team collaboration
- Employee training
- Cash handling
- POS systems
- Task prioritization
Languages
- English, Native
- Spanish, Elementary
Timeline
Iserve Biomedical
Biomedical Equipment Technician
12.2024 - 02.2025
Account/HR Assistant
Tradecon
04.2022 - 09.2022
Team Member/Shift Leader Food Service
Chick-Fil-A
12.2020 - 11.2024
Associate of Applied Science - Biomedical Equipment Technology
Texas State Technical College