Layla Alrehany
Mississauga
Summary
Passionate and dedicated healthcare professional transitioning into Learning and Development, driven by a deep-seated enthusiasm for training and education. My diverse employment background, complemented by my steadfast commitment to continuous learning, is highlighted by recently obtaining certifications in teaching and learning. This journey has honed my skills in training, collaboration, and facilitation, positioning me as an adept and enthusiastic contributor to organizational learning and employee development initiatives.
Credentialed training professional with strong background in instructional design and software implementation. Adept at fostering collaborative environments and driving team success. Skilled in adapting to changing needs and delivering impactful training solutions. Known for reliability, effective communication, and problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Credentialed Trainer, Epic Electronic Record Software System
Unity Health Toronto
07.2024 - Current
- Provide support, teaching and facilitation during an organization wide hospital implementation project
- Work closely with Change Management & Education team to deliver in person & virtual training to hospital staff to ensure front-line readiness before Go Live date of software system
- Facilitate the training of over 500 diverse hospital staff members including nurse managers, administrative personnel, therapists and nurses enhancing their proficiency in using the software
- Strong knowledge of a number of healthcare workflows including patient management
- Empower staff to maintain uninterrupted patient care and customer service
- Conduct a comprehensive needs analysis to identify the specific learning requirements of users
- Collaborate with stakeholders to develop a tailored training and/or learning remediation plan that effectively addresses these needs and ensures the delivery of relevant learning experiences
- Develop and maintain training lesson plans, tip sheets, quick start guides and training videos, exercise booklets to ensure materials align with the organization’s practices
- Manage Learning Management System (LMS) operations, including staff enrolments, updating attendance, completion statuses and uploading training materials
- Ensure classroom arrangements such as room set-up and functioning Audio/Video tools
- Liaise with Learning & Development coordinators to ensure a satisfactory environment for learners and seamless provision of training
- Manage & supervise co-op students responsible for assisting the Change Management & Education team
- Transition into 'At the elbow support' role during Go Live & Optimization phases of implementation project
- Point of contact for staff regarding scheduling issues and troubleshooting with EMR system access
- Conduct feedback surveys in order to improve or modify training programs to better suit the needs of the client
- Efficiently monitor and address performance metrics to ensure that training goals are met
- Managed training logistics, including scheduling, room setup, equipment procurement, and participant registration to ensure a seamless learning experience for all attendees.
- Participated in professional development opportunities to stay current on industry trends, expand subject matter expertise, and continuously improve instructional skills as a Credentialed Trainer.
Dietitian, Renal Program
Unity Health Toronto, St. Joseph’s Health Centre
05.2023 - 07.2024
- Identified adult patient’s learning styles, preferences and needs to create an appropriate education plan
- Daily use of computer software such as MS Office, Outlook, electronic medical records, etc
- Regularly implement record keeping skills to track educational activities completed with patients
- Excel in multi-tasking by scheduling team and patient related tasks throughout the day
Dietitian, Renal Program
Humber River Hospital
07.2016 - 05.2023
- Responsible for patients in multi care kidney clinics, hemodialysis and home dialysis units
- Analyzed the patient to determine learning & counseling needs
- Counseled patients with poor nutritional status regarding high protein diets and optimizing nutritional intake
- Liaised with renal multidisciplinary team to ensure implementation of the nutritional care plan
- Collaborate with senior leadership to develop and deliver learning programs to staff members
- Worked with nutritional brand representatives to host malnutrition in-services to RN’s and physicians
Clinical Dietitian, Peter Munk Cardiac Centre
Toronto General Hospital, University Health Network
04.2015 - 04.2016
- Assessed & implemented nutrition care plans for patients cardiology and coronary intensive care units
- Attended daily team meetings
- Developed and presented an interactive in-service for patients, visitors and staff regarding the role of nutrition in preventing cardiovascular disease
- Created patient resource material regarding the role of a dietitian in the outpatient cardiac clinic
- Supervised dietetic interns and masters students providing guidance, feedback and mentorship
- Completed daily workload statistics
Clinical Dietitian, Diabetes Education Centre, Acute Care & ALC
The Scarborough Hospital, Birchmount Campus
11.2011 - 04.2015
- Provided service to patients on in patient units, including pediatrics and the diabetes education center
- Devised and monitored nutrition care plans for patients on dysphagia texture modified diets
- Developed patient education material regarding heart failure (CHF) and symptom management
- Provided individual and group counseling to clients with impaired glucose tolerance, Type 2 and gestational DM
- Altered counselling techniques to suit the needs of the patient population by using tools such as interpretation services, food models and diagrams
- Presented to nursing staff regarding dietary management of diabetes in an acute care setting
- Organized team-building activities for Nutrition Month to promote wellness and team spirit
- Attended and participated in journal club with other dietitians discussing related nutrition and dietetic research
Education
Bachelor of Applied Science (BASc.) - Nutrition And Food
Toronto Metropolitan University
10-2009
Minor in Family Supports & Community Practice
Toronto Metropolitan University
Toronto, NoneDietetic Intern -
University Health Network Dietetic Internship Program
08.2011
Skills
- Training Facilitation
- Adaptability
- Microsoft Office
- Learning Management Systems
- Collaboration
- Training evaluation
Accomplishments
Provided training to over 350 hospital staff members as part of the Epic Electronic Patient Record implementation project
Certification
- Epic Inpatient Clinical Documentation (Clin Doc) Credentialing Certification, 08/01/24
- Teaching & Learning In The Clinical Context Certificate, Centre for Faculty Development, 06/01/24
- Critical Care Nutrition Course- Dietitians of Canada, 10/01/15
- CPR/AED Certified- Health Care Professional, 04/01/23
Timeline
Credentialed Trainer, Epic Electronic Record Software System
Unity Health Toronto
07.2024 - Current
Dietitian, Renal Program
Unity Health Toronto, St. Joseph’s Health Centre
05.2023 - 07.2024
Dietitian, Renal Program
Humber River Hospital
07.2016 - 05.2023
Clinical Dietitian, Peter Munk Cardiac Centre
Toronto General Hospital, University Health Network
04.2015 - 04.2016
Clinical Dietitian, Diabetes Education Centre, Acute Care & ALC
The Scarborough Hospital, Birchmount Campus
11.2011 - 04.2015
Dietetic Intern -
University Health Network Dietetic Internship Program
- Epic Inpatient Clinical Documentation (Clin Doc) Credentialing Certification, 08/01/24
- Teaching & Learning In The Clinical Context Certificate, Centre for Faculty Development, 06/01/24
- Critical Care Nutrition Course- Dietitians of Canada, 10/01/15
- CPR/AED Certified- Health Care Professional, 04/01/23
Bachelor of Applied Science (BASc.) - Nutrition And Food
Toronto Metropolitan University
Minor in Family Supports & Community Practice
Toronto Metropolitan University
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