INSTITUTIONAL PLANNING, RESEARCH, AND EFFECTIVENESS office, Hartnell College
03.2015 - Current
Collect, analyze, summarize, visualize and disseminate quantitative and qualitative data and research findings to various committees and councils
Evaluate and respond to requests originating from within and outside the institution; work with requesters to clarify their needs and optimize the utility of research results
Vet and validate data for the data warehouse, using SQL, Microsoft Access, and Excel
Design, develop, and conduct research studies, including creation and implementation of analytical tools, measurement procedures, and data collection instruments
Review, collect, and evaluate national, state, and local surveys, research studies, white papers, and other relevant literature on current and best practices and other relevant topics, and present and otherwise communicate and convey these studies to college constituents
Lead, coordinate, and participate in planning and institutional effectiveness-related projects (e.g., Strategic Planning and Assessment, Program Planning and Assessment, Student Success metrics, outcomes development and assessment)
Provide technical assistance and training support as needed toward cultivation of a strengthened evidence-based organization
Serve on assigned committees such as Institutional Self Evaluation Report (ISER) Committee; Accreditation Council; Data, Analytics, & Reporting Team (DART); Student Equity Plan (SEP); Guided Pathways Work Team; Student Success and Equity Committee (SSEC); Institutional Effectiveness Council (IEC); President's STEM Taskforce; Student Affairs Council; Academic Affairs Success Council, Strategic Enrollment Management Planning group; AB705 Ad Hoc Group; AB705 Implementation Group; California Community College Chancellor's Office Data Warehouse Advisory Group; Achieving the Dream Data Team; Advisory Research Group; and Caring Campus Working Group.
National Technical Advisor - Higher Education Financing and Financial Management
Ministry of Education, Youth and Sport/World Bank
09.2012 - 07.2014
Develop policy reports and training programs for the Cambodian higher education (HE) sector, focusing on institutional financing and financial management, with the aim of enhancing equitable access and success in higher education
Undertake research into Asia-Pacific regional comprehensive best practice for HE sectors and institutional financing and prepare papers for the HE sectors in Cambodia
Advise the leaders of the Department of Higher Education/ Ministry of Education, Youth and Sport on various education policy aspects such as Education Strategic Plan, Higher Education Vision, and Higher Education Result-based plan.
Assistant Dean and Professor
Faculty of Education, Pannasastra University of Cambodia
08.2011 - 05.2014
Teach graduate courses: 1) Financial and Material Resource Management; 2) Student Affairs and Services; 3) Writing for Graduate Studies
Be responsible for curriculum planning and development, student consultations and advising (Senior Project, Thesis, Dissertation, etc.), scheduling, and teaching personnel supervision, management & training.
Managing Director
PEPY Organization
01.2011 - 07.2011
Manage formal and non-formal education programs
This involves working closely with a team of 46 Cambodian staff to create and plan projects, implement ongoing and new programs, regularly monitor and evaluate programs, and plan and schedule project activities
Assist the Executive Director with financial management of programs including budgeting, and financial reporting
Enhance PEPY's infrastructure and operating systems to support implementation of the goals and strategies of the organization, including processes that ensured staff accountability, maximum effectiveness, and best practices
This includes staff management including training, needs assessments, evaluations and ongoing capacity building.
Executive Director, Deputy Executive Director/Financial Manager, and Education Director
Emmaus Intervention Project with Recent Immigrants and Refugees
05.2009 - 05.2010
Ensure the integrity and quality of the programs (ESOL After school, Adult Education, Vocational training, and outreach)
Oversee financial management of programs including budgeting, and financial reporting
Lead the Board of Directors and staff in establishing and implementing goals and objectives
Represent the project in the community, especially within the target populations as a public speaker
Advise the staff and Directors regarding emerging needs and solving internal problems
Write grants on behalf of the project and conducts other fund-raising efforts to support the financial sustainability of the programs
Oversee the interpretation and administrative oversight for a non-profit Family-based Literacy (English Language Learner) and ESOL (English as a Second Language) After-school Program and adult learning program including social work, pre-employment skill training, job coaching, vocational training, and English classes
Supervise teachers and students and oversee staff training, curriculum development, and parents and community relations
Recruit and hire staff, in consultation with the Directors.
Counselor
After School Program, Emmaus Intervention Project with Recent Immigrants and Refugees
09.2008 - 05.2009
Provide family counseling and assist at-risk students from kindergarten to grade 7 with their English and Math homework and life skills.
Research Assistant/Book Review managing editor
Review of Higher Education
08.2006 - 05.2009
Develop and manage databases using Microsoft Access to keep record of school's international branch campuses, potential book reviewers, and books
Develop and maintain accurate records on the progress of reviewers and book requests
Create reports and lists of books and authors at various stages of the review process
Do light editing and formatting of reviews prior to their submission for formal editing.
Program Coordinator
English Language Support Unit (ELSU), Royal University of Phnom Penh
07.2003 - 08.2004
Represent the program
Serve as the liaison between the program and the university administration
Serve as the liaison between the program and outside partners
Oversee financial management of programs including budgeting, and financial reporting
Lead student evaluation and program evaluation
Oversee the program's teaching staff and address staff policies issues
Assist in teacher appraisal; oversee various activities and resources of the department
Help to develop, guide and interpret staff, student and financial policies
Deal with students' problems.
Lecturer of English
Royal University of Phnom Penh
12.2001 - 08.2004
Teach General English to 1st to 4th year university students
Teach English for Work Skills, Communication and Hospitality courses to 4th year university students.
Curriculum and Resource Coordinator
English Language Support Unit (ELSU), Royal University of Phnom Penh
08.2002 - 06.2003
Work with the Program Coordinator on financial management of programs including budgeting, and financial reporting
Help the Management Team to make decisions concerning overall program direction and bringing up pressing issues for discussions by the team
Oversee staff development, staff appraisal, and mentoring of the staff
Deal with students' problems.
Education
ph.d. - Higher Educational Administration and Policy
University at Albany, State University of New York
05.2011
m.sc. - Educational Administration and Policy – Higher Education
UNIVERSITY AT ALBANY, STATE UNIVERSITY OF NEW YORK
05.2006
b.b.a. - Management
National University of Management
05.2003
b.ed. - Teaching English as a Foreign Language (TEFL)
Institute of Foreign Languages
05.2001
Skills
SPSS
Microsoft SQL Server
Transact-SQL Programming
Flexit
Cognos
SQL Server Reporting Services (SSRS)
Amazon QuickSight
AWS Cloud
Tableau
Power BI
Fellowships And Awards
Association for Institutional Research (AIR), Data & Decisions Academy Presidential Scholarship for Certificate Program in Designing IR Research & Longitudinal Tracking for Institutional Research (Summer-Fall 2017)
Fulbright Fellowship for a Master's degree study (Fall 2004-Spring 2006)
Ralph W. Harbison Fellowship for a Master's degree study, (Fall 2004 - Spring 2006)
Cambodian Government Scholarships for B.Ed. and BBA degree studies (1997-2003)
Certificate of Honor for Outstanding Teaching Performance, Good Cooperation, and Full Respect to the Institute's Internal Regulations, New York City Institute, April 2nd, 2001
Financial Management and Financing of Higher Education: Sharing Experiences from Cambodia, 09/12/2013, Workshop on Higher Education Reform, Policy, and Planning, IFL/CJCC, Phnom Penh
Never Give UP: Why Is It Important to Keep your Dreams Alive?, 06/04/2011, Khmer Talks, Zaman University, Phnom Penh
The Needs for Higher Education from Children in Rural Cambodia: Access, Affordability, and Opportunity, 04/20/2011, Fundraiser Speech, Dubai, the United Arab Emirates
Comparing Efficiency of Public Research Universities in the United States: An Application of Data Envelopment Analysis, 03/24/2009, 51st Annual Conference of the Comparative and International Education Society, Charleston, SC
Writing Book Reviews for the Review of Higher Education as a Professional Development Opportunity, 11/08/2008, Association for the Study of Higher Education 33rd Annual Conference, Jacksonville, FL
Innovative Leadership Strategies, 11/06/2008, Association for the Study of Higher Education 33rd Annual Conference, Jackson Ville, FL
New faces of private higher education in Asia, 02/26/2007, Comparative and International Education Society 51st Annual Conference, Baltimore, MD
Service And Involvement
California Association for Research (CAIR) International Expansion Committee, 2018
Board Member, Child' Dream Cambodia Organization, December 2011- 2015
Doctoral Student Editorial Review Board, Journal of Southeast Asian American Education & Advancement, Fall 2006- 2011
Timeline
Institutional Research Analyst
INSTITUTIONAL PLANNING, RESEARCH, AND EFFECTIVENESS office, Hartnell College
03.2015 - Current
National Technical Advisor - Higher Education Financing and Financial Management
Ministry of Education, Youth and Sport/World Bank
09.2012 - 07.2014
Assistant Dean and Professor
Faculty of Education, Pannasastra University of Cambodia
08.2011 - 05.2014
Managing Director
PEPY Organization
01.2011 - 07.2011
Executive Director, Deputy Executive Director/Financial Manager, and Education Director
Emmaus Intervention Project with Recent Immigrants and Refugees
05.2009 - 05.2010
Counselor
After School Program, Emmaus Intervention Project with Recent Immigrants and Refugees
09.2008 - 05.2009
Research Assistant/Book Review managing editor
Review of Higher Education
08.2006 - 05.2009
Program Coordinator
English Language Support Unit (ELSU), Royal University of Phnom Penh
07.2003 - 08.2004
Curriculum and Resource Coordinator
English Language Support Unit (ELSU), Royal University of Phnom Penh
08.2002 - 06.2003
Lecturer of English
Royal University of Phnom Penh
12.2001 - 08.2004
ph.d. - Higher Educational Administration and Policy
University at Albany, State University of New York
m.sc. - Educational Administration and Policy – Higher Education
UNIVERSITY AT ALBANY, STATE UNIVERSITY OF NEW YORK
b.b.a. - Management
National University of Management
b.ed. - Teaching English as a Foreign Language (TEFL)
Research Analyst at Bryant University Office of Institutional Effectiveness & StrategyResearch Analyst at Bryant University Office of Institutional Effectiveness & Strategy