Summary
Work History
Education
Skills
References
Timeline
Generic

Layefa Adegeiji

Colton

Summary

Detail-oriented field IT engineer with five years of IT experience. I have hands-on experience executing network refreshers, POS system upgrades, and software updates across major institutions, including BMO Bank, Chase Bank, and Bank of America. Skilled in replacing switches, routers, cabling, and access points on-site, as well as performing structured cabling for surveillance systems. Proven ability to enhance service delivery, and support hardware maintenance and systems installations in both retail and banking environments.

Work History

IT Support Engineer

Hanes Brands
Perris
2023 - 2025
  • Diagnosed and resolved network connectivity problems for end-users.
  • Assisted in maintaining inventory of IT equipment and supplies.
  • Documented troubleshooting steps and solutions in the knowledge base.
  • Collaborated with team members to improve IT service processes.
  • Maintained inventory records of all hardware components within the organization's network.
  • Configured routers and switches according to organizational specifications.

IT Technical Operations Lead

NCR
Irvine
  • Led IT operations for system installations and upgrades across various platforms.
  • Collaborated with cross-functional teams to resolve technical issues and improve service delivery.
  • Managed troubleshooting processes for hardware and software incidents, ensuring timely resolution.
  • Oversaw inventory management of IT equipment and ensured compliance with company policies.

IT Engineer

EnvisionTEC
  • Provided technical support for LANs, WANs, network segments, Internet connections, and intranet systems.
  • Reviewed existing documentation related to IT operations and updated them accordingly.
  • Performed troubleshooting and maintenance of hardware and software components, including servers, routers, switches, firewalls, and other network devices.

Education

Bachelor of Science - Computer Science

Saint Cloud State University
Saint Cloud, MN
10-2018

Skills

  • Network troubleshooting
  • Hardware maintenance
  • System installations
  • Inventory management
  • Technical documentation
  • Service delivery improvement
  • Team collaboration
  • Incident resolution
  • Storage area networks
  • Server management

References

References available upon request.

Timeline

IT Support Engineer

Hanes Brands
2023 - 2025

IT Technical Operations Lead

NCR

IT Engineer

EnvisionTEC

Bachelor of Science - Computer Science

Saint Cloud State University

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Layefa Adegeiji