Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Open To Work

Laxmy Mahindran

Edmonton,Canada

Work Preference

Job Search Status

Open to work

Desired Job Title

Clinical Research CoordinatorClient Services Team LeadClient Service CoordinatorClient Care Coordinator

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Location: Edmonton, CanadaCalgary, AB
Open to relocation: Yes

Important To Me

Company CultureCareer advancementWork-life balanceFlexible work hours401k match

Summary

Clinical Research Coordinator and MBBS graduate with a strong clinical foundation and experience supporting Phase II and Phase III Neuromuscular (Myasthenia Gravis) clinical trials in an academic healthcare setting, complemented by over four years of healthcare coordination experience. Recognized for exceptional organizational skills, attention to detail, and the ability to manage competing priorities in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Clinical Research Coordinator

University of Alberta
Edmonton, Alberta
01.2026 - Current
  • Coordinate Phase II and Phase III clinical trials in accordance with study protocols, ICH-GCP guidelines, Health Canada regulations, and institutional policies.
  • Recruit, screen, consent, and coordinate participants throughout the clinical trial lifecycle while ensuring participant safety and protocol compliance.
  • Support site selection, study start-up, monitoring visits, and close-out activities by coordinating feasibility assessments, regulatory documentation, and site requirements.
  • Prepare and submit REB applications, amendments, and regulatory documentation using the ARISE Alberta portal to support study initiation and ongoing compliance.
  • Perform clinical data entry and query resolution using Medidata Rave EDC and IRT systems while ensuring data quality and data integrity.
  • Maintain essential study documents, source documentation, and study tracking logs, including adverse events (AE/SAE), concomitant medications, laboratory results, and participant visit records.
  • Manage study supply inventory, place study-related orders, and resolve laboratory queries through the PPD Lab Portal to support uninterrupted study operations.
  • Collaborate with investigators, sponsors, CROs, monitors, and multidisciplinary teams to facilitate efficient study execution and successful monitoring visits.
  • Utilize Connect Care (Epic) and other clinical systems to support participant care, documentation, and clinical research activities and also screen medical records to assess participant eligibility according to study inclusion and exclusion criteria.

Client Services Team Lead

Bayshore HomeCare Solutions
Edmonton, Canada
04.2025 - 12.2025
  • Utilized data analysis and performance metrics to identify service gaps, optimize resource allocation, and support operational decision-making, improving team efficiency and client service delivery.
  • Coordinated and supervised daily activities of client services team to ensure alignment with client needs.
  • Presented operational insights, performance trends, and strategic recommendations to senior leadership weekly.
  • Monitored team performance metrics to evaluate progress towards goals and support continuous improvement.

Client Service Coordinator

Bayshore Private Home Health
Edmonton , Canada
10.2023 - 04.2025
  • Managed client accounts, overseeing billing, payments, and service scheduling to ensure timely service delivery.
  • Coordinated caregiver schedules, ensuring optimal matches between clients and healthcare professionals.
  • Collaborated with AHS, WCB, and Alberta Blue Cross to streamline client care delivery.
  • Facilitated team-building events and social gatherings enhancing rapport, collaboration, and workplace morale.
  • Represented Bayshore Home Health at community outreach events, fostering relationships to increase service awareness and build referral partnerships.

Client Care Coordinator

CBI Health
Edmonton, Canada
02.2022 - 10.2023
  • Utilized scheduling software to synchronize daily operations with patient care plans.
  • Resolved and escalated client concerns to maintain high service standards.
  • Coordinated weekly schedules for field staff, improving operational workflow.
  • Documented critical information in the system, facilitating effective follow-up.

Education

MBBS (Bachelor of Medicine, Bachelor of Science) -

Xi'an Jiaotong Medical University
Xi'an, Shaanxi
07-2020

Skills

  • Clinical Trial Coordination
  • Participant Screening & Informed Consent
  • Study Start-Up & Close-Out Support
  • Regulatory Compliance (ICH-GCP & Health Canada)
  • REB Submissions & Regulatory Documentation
  • Clinical Data Management & Query Resolution
  • Sponsor & CRO Communication
  • Microsoft Office Suite
  • AlayaCare & Procura Scheduling Systems
  • Team Leadership & Staff Coordination

Certification

  • TCPS 2: CORE 2022 - Canadian Institutes of Health Research
  • Good Clinical Practice (GCP) - CITI Program
  • Clinical Research Coordinator (CRC) - CITI Program
  • Health Canada Division 5 - Drugs for Clinical Trials involving Human Subjects - CITI Program
  • Medidata Rave EDC: Clinical Research Coordinators - Medidata Solutions
  • Columbia Suicide Severity Rating Scale - BlueCloudX

Timeline

Clinical Research Coordinator

University of Alberta
01.2026 - Current

Client Services Team Lead

Bayshore HomeCare Solutions
04.2025 - 12.2025

Client Service Coordinator

Bayshore Private Home Health
10.2023 - 04.2025

Client Care Coordinator

CBI Health
02.2022 - 10.2023

MBBS (Bachelor of Medicine, Bachelor of Science) -

Xi'an Jiaotong Medical University

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