Laxmy Mahindran
Edmonton
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
4
4
years of professional experience
Work History
Client Experienced Coordinator
Bayshore Home Health
Edmonton
2023.10 - Current
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Participated in community events to promote services and engage with public.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Established long-term relationships with clients by consistently delivering exceptional service.
Care Coordinator
CBI Health
Edmonton
2022.02 - Current
- Use scheduling software effectively to fulfill patient’s care-plan
- Communicate with patients and families when schedule challenges arise and problem solve efficiently
- Provide field staff with accurate schedules on a weekly basis
- Enter all critical and relevant information into the system or appropriate follow-up and documentation
- Resolving/escalating clients’ concerns
Team Member
Tim Hortons
Markham
2021.03 - 2021.08
- Operated drive-thru window and sales register efficiently
- Performed all positions’ responsibilities in a time manner
- Training new co-workers
- Consistently provided friendly guest service
Education
Bachelors of Medicine and Surgery (MBBS) -
Xi’an Jiaotong Medical University
Xi’an, Shaanxi, China07.2020
Skills
- Service Excellence
- Patient Care Coordination
- Client Interaction Management
- Experienced in Scheduling Software Management
- Analytical Decision Making
- Conflict Resolution Expertise
- Deadline-Oriented Planning
- Process Optimization
- Data-Driven Problem Solving
- Documentation and recordkeeping
- Clear Verbal and Written Skills
- Skilled in Office Suite Applications
- Organized scheduling
- Efficient Data Input
- Financial Oversight
References
Available upon request.
References
References available upon request.
Timeline
Client Experienced Coordinator
Bayshore Home Health
2023.10 - Current
Care Coordinator
CBI Health
2022.02 - Current
Team Member
Tim Hortons
2021.03 - 2021.08
Bachelors of Medicine and Surgery (MBBS) -
Xi’an Jiaotong Medical University