LAXMIKANTH PALLERLA
Product Owner/Sr. Business Analyst
Toronto
Summary
Multifaceted IT Professional with over 12 years of experience in diverse roles, including Product Owner/Senior Business Analyst, Scrum Master and Account Analyst. Expertise in SDLC/STLC methodologies such as Waterfall, Agile with strong domain knowledge in Retail, E-commerce, Digital Marketing, and Banking services. Proficient in Agile frameworks, including Kanban, and skilled in facilitating Scrum ceremonies, user story workshops, and training teams to enhance productivity. Exceptional leadership abilities with a proven track record of managing multiple onshore and offshore teams and fostering collaboration among stake holders, vendors, technical teams, and business teams. Adept at analyzing business processes, conducting gap analyses, and translating cross-functional requirements into comprehensive solutions. Experienced in managing risk, SWOT analysis, change management, and impact analysis to deliver high-value outcomes. Expert in creating and managing critical project artifacts such as BRDs, FRDs, SRSs, RFPs, test plans, and user acceptance testing documentation. Skilled in leveraging tools like JIRA, TFS, MS Project, and UML modeling (use case, sequence, and activity diagrams). Demonstrated ability to optimize project schedules every step of the way, using advanced analytical and time-management skills to meet tight deadlines and business objectives. Highly motivated, proactive, and innovative with exceptional communication, negotiation, and problem-solving capabilities. Dedicated to driving business value through strategic collaboration and process optimization.
Overview
17
17
years of professional experience
42
42
years of post-secondary education
Work History
Product Owner/Sr Business Analyst
Walmart Canada
08.2021 - Current
- Dedicated supporting multiple business units and stakeholders across various solutions and projects within the real estate technology domain
- Supporting major cloud development and migration projects
- Handled the Migration of SQL Databases Cloud Databases
- Experience working with Azure, Jira, Confluence, Slack to coordinate Work
- Drove end-to-end security clearance processes for all new solutions prior to implementation, aligning with organizational compliance and risk standards
- Acted as a Scrum Master, facilitating sprint ceremonies, including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives, ensuring team alignment and maximizing productivity
- Conducted detailed requirement gathering sessions with internal stakeholders, department leaders, and external vendors to support multiple critical initiatives
- Partnered with developers to build API integrations and SSIS connections, facilitating seamless data exchange with external vendors and ensuring accurate data ingestion into Walmart’s data center and database systems
- Collaborated with UI designers, front-end developers, and back-end developers to design and deliver a responsive web, mobile, and tablet application, secured for use on authorized Walmart devices through SSO authentication
- Coordinated with internal and external teams to introduce new software and plugins into Walmart’s ecosystem, navigating complex security clearance processes to ensure compliance with organizational standards
- Partnered with external vendors to set up telemetry and monitoring solutions using Azure platforms and terraform, provisioning virtual machines and renewing SSL certificates using Venafi
- Supported end-of-life gateway devices replacement by managing procurement processes and integrating new Lenovo gateways
- Established PostgreSQL database instances in collaboration with the platform team, ensuring high availability and scalability for enterprise data needs
- Led initiatives to package software applications for integration into Walmart’s ecosystem, making them accessible to stakeholders and enhancing operational efficiency
Business Systems Analyst/ Scrum Master
Cornershop Technologies Canada ULC
03.2019 - 08.2021
- The project was to implement and launch Cornershop’s Customer and Shopper Apps
- And restructure the existing Interfaces from Chile
- Supported multiple product teams by tracking inter-team dependencies, mitigating risks, and collaborating with the Product Owner to maintain a risk log and create actionable plans
- Conducted comprehensive analysis of business processes and prior project documentation to contribute to business process model re-engineering and optimization
- Performed detailed document reviews and GAP analysis to develop a thorough understanding of AS-IS and TO-BE business process models
- Conducted high-level requirement gathering sessions with Business Owners, risk analysts, and stakeholders through JAD sessions, interviews, and brainstorming workshops
- Authored critical documentation, including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Requests for Proposal (RFP)
- Facilitated Agile ceremonies as Scrum Master, including backlog grooming, sprint planning, daily stand-ups, sprint reviews, and retrospectives, fostering team alignment and productivity
- Collaborated with Product Owners and management to create detailed product roadmaps and define key performance indicators (KPIs) to measure product success
- Led story-writing sessions to decompose project scope into epics and user stories, ensuring clear acceptance criteria for successful implementation
- Designed mock-ups and wireframes using Axure to support UI/UX design and align with stakeholder expectations
- Conducted impact analysis, feasibility studies, cost-benefit analysis, and ROI assessments to mitigate project risks and enhance outcomes
- Partnered with Product Owners to create comprehensive competitor analysis reports and present findings to senior management
Senior Account Analyst
Regalix (Google AdWords)
06.2015 - 11.2016
- Managed and optimized Google AdWords accounts for mid-sized businesses, ensuring campaigns aligned with client objectives and delivered measurable results
- Designed and implemented customized ad campaigns and budgets ranging from $1 million to $10 million, delivering targeted and impactful advertising solutions
- Performed detailed requirement gathering sessions with clients and stakeholders to identify opportunities for enhancing user experience and aligning technical solutions with business goals
- Supported developers in rebuilding existing applications and developing new features, contributing to a seamless and improved user experience across platforms
- Conducted in-depth analysis to optimize ad performance, identify trends, and recommend strategies to maximize ROI
- Developed backend data collection systems to streamline analytics and reporting, enhancing insights into campaign performance and client decision-making
- Collaborated directly with clients to gather requirements, understand business needs, and provide tailored advertising solutions for improved outcomes
Business Systems Analyst
Tech Mahindra
11.2011 - 05.2015
- Company Overview: Banking and ISP
- I worked in scoping for new features for web based virtual payment, Credit card payment and mobile payment applications Involved in re-engineering of CRM (customer relationship management), Merchant accounting systems applications & Merchant Information System
- Worked with the business process owners in collecting their specifications and analysis, partnered with the stakeholders to define, design, develop, test and implement solutions and creating requirements
- Gathered, Analyzed, Classified and documented the requirements into BRD and Use Case documents
- Leading member in JAD’s and meetings to engage business associates and subject matter experts in business planning, business analysis and business requirements definitions
- Worked cross-functionally across Engineering, Design, Content-Acquisition teams to ensure synchronization
- Generated insights from the reports the team received from the Business Intelligence team and presented recommendations to the Product Owner and the management
- Assessed the scrum maturity of the team and coached them to higher levels of maturity, at a pace that is sustainable and comfortable to the team and organization using a servant leadership style
- Facilitated Backlog grooming, daily scrum, sprint planning and sprint review meetings
- Using various techniques such as ORID (Objective, Reflective, Interpretive, and Decisional), Silent Writing, Satisfaction Histograms facilitated the Sprint Retrospective Meetings
- Monitored the timelines, budget and target at each demo of potentially shippable product increment
- Lead Research and gathered information regarding a business problem/ opportunity
- Helped the team to split user stories into tasks meeting the SMART criteria
- Values of collaboration and agile principles and explained the team how important was to operate as a self-organizing entity
- Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams and Sequence Diagrams
- Analyzed and translated information for management and IT teams
- Assisted in preparation of UAT test plan, Test Cases, Testing Cycle schedules and implemented them with QA Team
- Used Prioritization and Estimation techniques for better time management and deliver quality results
- Banking and ISP
Team Lead
SITEL India
08.2007 - 11.2011
- Company Overview: Earthlink ISP
- Successfully managed and led a major project focused on improving client satisfaction by standardizing processes and automating key workflows
- Developed and implemented policies and procedures to minimize risk, enhance operational efficiency, and ensure compliance with organizational standards
- Conducted quality checks and documented results to identify areas for improvement, driving continuous improvement initiatives across the team
- Identified best practices and collaborated with the Operations team to achieve better outcomes and optimize performance
- Utilized an internal feedback collection tool to gather insights on various products from external users, identifying key issues, bugs, and usability concerns
- Channeled feedback by filing bugs against respective products and collaborated with product teams to deliver effective solutions, enhancing customer satisfaction
- Earthlink ISP
Education
Supply Chain Management
St Lawrence College
05.2001 - 01.2019
Post Graduate Certification - Project Management
St. Lawrence College
05.2001 - 01.2018
Bachelor’s - Arts And Law
Padala Ramareddy Law College
Hyderabad India 05.2001 - 01.2009
Skills
Agile methodology
Product planning
Scrum methodology
Stakeholder relationship management
Risk assessments
Requirements elicitation
Software development fundamentals
Effective communication
Timeline
Product Owner/Sr Business Analyst
Walmart Canada
08.2021 - Current
Business Systems Analyst/ Scrum Master
Cornershop Technologies Canada ULC
03.2019 - 08.2021
Senior Account Analyst
Regalix (Google AdWords)
06.2015 - 11.2016
Business Systems Analyst
Tech Mahindra
11.2011 - 05.2015
Team Lead
SITEL India
08.2007 - 11.2011
Supply Chain Management
St Lawrence College
05.2001 - 01.2019
Post Graduate Certification - Project Management
St. Lawrence College
05.2001 - 01.2018
Bachelor’s - Arts And Law
Padala Ramareddy Law College
05.2001 - 01.2009
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