Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lawrentia Onwumelu

Brandon,Canada

Summary

Results-driven Business Analyst with 5+ years’ experience bridging the gap between business needs and technical solutions in the financial services and SaaS space. Skilled in gathering and translating complex requirements into actionable deliverables, optimizing digital workflows, and supporting end-to-end software development lifecycles. Expert at digital process automation, stakeholder management, and Agile product delivery. Proven success in enhancing user experience, increasing operational efficiency, and driving measurable return on investment through data-informed decision-making.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Analyst

Expertedge Consulting Group
05.2023 - Current
  • Designed process flows, Business Requirement Documents (BRD), and wireframes to guide development teams, ensuring alignment with business objectives.
  • Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.

Business Analyst

Access Bank Plc
04.2020 - 03.2023
  • Defined and refined requirements for multiple digital banking modules including KYC, card services, and customer onboarding.
  • Created mockups and process diagrams using FIGMA and Visio to streamline stakeholder communication.
  • Supported the launch of a proprietary internet banking platform, reducing login time and increasing adoption rates.
  • Maintained alignment between business goals and technical execution through clear documentation and regular stakeholder engagement.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Optimized business operations by designing and introducing efficient workflow processes, which led to smoother project execution.
  • Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
  • Developed complex dashboard and reporting tools to track business performance metrics.


Education

BSc - Pure and Industrial Chemistry

Nnamdi Azikiwe University
09-2005

Skills

    Business Analysis & Requirements

  • Requirements gathering, Business Requirement document & functional specification authoring
  • AS-IS/TO-BE process analysis, process mapping, and gap analysis
  • User stories, acceptance criteria, and backlog refinement (Agile/Scrum)
  • Stakeholder interviews, workshops, and collaboration

    • Technical & Analytical Skills

  • Jira, Confluence, FIGMA, Visio, Microsoft Project
  • Power BI, SQL (basic queries), AWS, CRM tools
  • UI/UX mockups, wireframing, prototyping
  • User Acceptance Test planning, execution, and defect tracking

    Domain Expertise

  • Digital Banking, SaaS platforms, Benefits Administration
  • Process automation & workflow optimization
  • Data analysis & performance tracking

    • Soft Skills

  • Effective communicator across technical & non-technical teams
  • Analytical thinking & problem solving
  • Detail-oriented & deadline-driven
  • Adaptable to changing priorities

Certification

  • Certified Business Analyst Professional (CBAP) – IIBA (2025)


  • Scrum Master Certified (SMC) – International Scrum Institute (2023)


  • Certified Scrum Product Owner (CSPO) – International Scrum Institute (2023)

Timeline

Business Analyst

Expertedge Consulting Group
05.2023 - Current

Business Analyst

Access Bank Plc
04.2020 - 03.2023

BSc - Pure and Industrial Chemistry

Nnamdi Azikiwe University

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Lawrentia Onwumelu