Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
SalesAssociate

Lawrence (Larry) Virgin

Sarnia,ON

Summary

Dynamic sales associate with a proven track record at Linde Canada, excelling in customer service and relationship building. Successfully mentored teams, enhancing performance and driving revenue growth. Skilled in problem-solving and logistics management, ensuring operational efficiency and client satisfaction through effective communication and strategic planning.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience

Work History

Sales Associate

Linde Canada
10.2022 - 06.2024
  • Mentored junior sales associates in best practices for customer service and product knowledge.
  • Developed and executed sales strategies to enhance customer engagement and drive product awareness.
  • Led training sessions on sales techniques, resulting in improved team performance and revenue growth.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Contributed to a positive work environment by collaborating with team members and offering support when needed.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.

OTR Truck Driver

Linde Canada
07.1990 - 06.2024
  • Operated long-haul trucks across various states, ensuring timely deliveries and compliance with traffic regulations.
  • Maintained vehicle safety by conducting pre-trip and post-trip inspections, addressing mechanical issues promptly.
  • Managed logistics by planning optimal routes to minimize fuel consumption and delivery times.
  • Documented trip reports accurately, detailing mileage, fuel usage, and delivery schedules for operational efficiency.
  • Communicated effectively with dispatchers to provide updates on delivery status and potential delays.
  • Ensured adherence to DOT regulations and maintained accurate records of hours of service for compliance audits.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
  • Inspected vehicles and completed routine maintenance to keep equipment in good working order.
  • Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.

Onsite Technician

Linde Canada
07.1990 - 10.2022
  • Diagnosed and resolved hardware and software issues for end-users, enhancing system performance.
  • Provided on-site support for installation and maintenance of technical equipment, ensuring operational continuity.
  • Trained junior technicians on equipment handling and safety protocols, fostering a culture of compliance and expertise.
  • Minimized system disruptions through proactive monitoring of client networks and servers, implementing updates as needed.
  • Coordinated with offsite personnel to provide seamless remote support when onsite assistance was not feasible or required further expertise.

Education

High School Diploma -

Northwestern Secondary School
Stratford, ON

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Verbal/written communication
  • Conflict resolution

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10-20 staff members.
  • Achieved Oxygen Clean pipelines by completing Sandjetting with accuracy and efficiency
  • Class A/Z License
  • TDG/WHMIS trainer
  • 34 years Sarnia educational co-op trained
  • Cross Border trained, FAST Card

Languages

English
Native or Bilingual
French
Limited Working

Interests

  • Road Trips
  • Volunteer Travel
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Sales Associate

Linde Canada
10.2022 - 06.2024

OTR Truck Driver

Linde Canada
07.1990 - 06.2024

Onsite Technician

Linde Canada
07.1990 - 10.2022

High School Diploma -

Northwestern Secondary School
Lawrence (Larry) Virgin