Lawrence William MacIsaac
Prince George,Canada
Summary
Self-confident, punctual, reliable, result and service oriented team player/leader with proven ability to achieve excellence in selling and serving. Proven customer service, leading, planning, coaching, developing, managing, Excellent communicational, organizational, presentational and interpersonal skills. Proven ability to work independently, make effective decisions, meet deadlines in a fast-paced environment and coordinate a wide variety of duties and responsibilities. Long term focused with excellent problem-solving skills, exceptional professional manner and great attitude. Willing to learn and able to develop innovative approaches and adapt to changes to policies and technologies. Able to travel extensively and work flexible hours. Bondable with valid class 5 driver’s license with air endorsement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Landscaper
Need Things Done ](778)-349-6699
Prince George, BC
03.2025 - 10.2025
- Cut and trimmed lawns using power mowers and edgers.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Ensured proper disposal of all waste generated from job sites.
Labourer / Delivery Driver
Vanway Kitchen and Bath (250)561-2801
Prince George, British Columbia
12.2020 - 07.2024
- Assisted in loading and unloading materials for ongoing projects.
- Maintained a clean and organized workspace to enhance safety standards.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
- Transported heavy items from one location to another using hand trucks or carts.
- Performed regular checks of equipment for proper operation and safety compliance.
- Lubricated and cleaned machinery and tools.
- Inspected finished projects for quality assurance purposes before handing off to customer.
General Manager
Papa John's Pizza (250)596-4020
Prince George, British Columbia
06.2018 - 11.2020
- Oversaw daily operations and ensured compliance with company standards.
- Managed staff scheduling and optimized labor efficiency for peak hours.
- Developed training programs to enhance employee performance and customer service.
- Coordinated inventory management and maintained optimal stock levels at the store.
- Implemented marketing strategies to increase brand awareness in the community.
- Fostered a positive work environment through effective team leadership and communication.
- Ensured high food safety standards and adherence to health regulations at all times.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Serviceman / Outside Sales
Great West Equipment (250)612-0255
Prince George, British Columbia
01.2015 - 05.2018
- Operated heavy machinery for equipment maintenance and repairs.
- Conducted routine inspections to ensure safety and compliance standards.
- Responded promptly to service requests from customers and field technicians.
- Maintained accurate records of all work performed on customer machines.
- Performed budget, time, and schedule estimates for projects.
- Developed detailed plans for servicing customer equipment in a timely manner.
- Performed preventive maintenance on mechanical, electrical and hydraulic systems of equipment.
- Traveled to customer locations to complete work for pre-set appointments.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Recorded type and cost of maintenance or repair work.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
Assistant Manager
Mr Quick Lube and Oil (250)563-8160
Prince George, British Columbia
08.2012 - 12.2015
- (250) 563-8160
- Managed daily operations for oil change and maintenance services.
- Trained and supervised team members on customer service standards.
- Ensured compliance with safety protocols and environmental regulations.
- Assisted in inventory management and ordering of supplies.
- Resolved customer complaints to maintain high satisfaction levels.
- Collaborated with management to enhance service delivery processes.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Delegated work to staff, setting priorities and goals.
Education
Grade 12 Diploma -
Skills
- Self-confident
- Punctual
- Reliable
- Result oriented
- Service oriented
- Team player
- Team leader
- Customer service
- Leading
- Planning
- Coaching
- Developing
- Managing
- Excellent communication skills
- Organizational skills
- Presentational skills
- Interpersonal skills
- Independent work
- Effective decision making
- Meeting deadlines
- Problem-solving skills
- Professional manner
- Positive attitude
- Willing to learn
- Innovative approaches
- Adaptability
- Flexibility
- Supervision
- Coordination
- Training
- Problem resolution
- Day to day operations
- Rule enforcement
- Employee loyalty
- Team atmosphere
- Loading and unloading materials
- Safety awareness
- Construction site experience
- Heavy equipment operation
- Pre-trip inspections
- Monthly inspections
- Equipment servicing
- Operating excavators
- Operating dozers
- Operating rock trucks
- Operating loaders
- Lawn care
- Time management
- Quality assurance
- Problem solving
- Attention to detail
- Team collaboration
- Safety compliance
- Site cleaning and organization
- Weeding and edging
- Lawn and grounds maintenance
- Yard mowing
- Maintaining equipment
- Using hand tools
- Machine safety practices
- Equipment maintenance
Certification
- WHMIS Certification.
- Grade 12 Diploma.
- Valid Class 5 Drivers License.
- Air Endorsement.
Timeline
Landscaper
Need Things Done ](778)-349-6699
03.2025 - 10.2025
Labourer / Delivery Driver
Vanway Kitchen and Bath (250)561-2801
12.2020 - 07.2024
General Manager
Papa John's Pizza (250)596-4020
06.2018 - 11.2020
Serviceman / Outside Sales
Great West Equipment (250)612-0255
01.2015 - 05.2018
Assistant Manager
Mr Quick Lube and Oil (250)563-8160
08.2012 - 12.2015