Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Revenue Recovery Specialist
TForce Freight
06.2017 - 12.2023
Analyzed and inspected shipments for proper National Motor Freight Classification (NMFC) descriptions and proper weights.
Generated computerized Freight Inspection Reports that included comprehensive photos, shipment dimensions and appropriate NMFC descriptors.
Corrected billing in CBIL to ensure applicable freight charges were calculated, properly invoiced and entered in the Edge (AS400) system.
Produced weekly Excel spreadsheets detailing activities.
Researched customer requests to determine appropriate resolutions.
Strengthened cross-departmental collaboration through effective communication, fostering an environment that prioritizes revenue recovery efforts.
Education
Bachelor of Science - Human Services
University of Phoenix
Tempe, AZ
06.2012
Associate of Science - Mathematics
Merritt College
Oakland, CA
12.2000
Skills
Performance Strategies
Performance Goals
Dispute Resolution
Case Management Skills
Communications Strategies
Corporate Reporting
Accomplishments
.
Never missed a day of work due to illness or injury.
The Blackman's Guide to Understanding it All (2007) and From The Darkness of the Mind: From the Mind of Tobruk Dark (2006) are the works of this author.
United States Marine Corps Veteran
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certificate of Recognition, California Legislative Assembly - June, 2009
Certification of Appreciation for Perfect Attendance, Cypress Mandela Pre-Apprentice Training Program
Certificate of Completion, Oakland Green Jobs Corps