Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gerry Robinson

Vancouver,Canada

Summary

Dynamic Sales & Customer Service Representative with proven expertise, excelling in equipment management and reconciliation. Strengthened customer retention through strategic discount offerings while enhancing operational efficiency. Adept in relationship management and inventory control, consistently delivering tailored solutions that exceed client expectations.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Cinelease Vancouver
Vancouver, Canada
05.2023 - 06.2024
  • CSR | Lighting and grip equipment rentals
  • Creating equipment packages for shipping from order lists
  • Loading and off loading truck orders
  • Reconciliation and Invoicing
  • Sourcing subrentals when required
  • Gear transfers and tracking
  • Working with operations and inventory accountability
  • Generator rentals
  • Rental Pro RFID Android Scanners
  • Strengthened customer retention by offering discount options.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

Sales / Customer service / Account Management

Ontario Camera Corporation
01.2019 - 01.2020
  • Digital Motion Picture Camera Systems rentals
  • Creating equipment packages for shipping from order lists
  • Loading and off loading truck orders
  • Reconciliation and Invoicing
  • Sourcing subrentals when required
  • Gear transfers and tracking
  • Working with operations and inventory accountability

Location Manager

Canadian Film Center
01.2012 - 02.2012
  • Feature film "Old Stock" Credited
  • Secure various locations for filming
  • Negotiate with private and public entities regarding permits
  • On location equipment management and transportation
  • Reconcile lost and damages if any with rental equipment facilities
  • Liaised between production crew and community members, local police, and involved agencies.
  • Scouted locations for long- and short-term film shoots.
  • Reviewed employee timesheets for accuracy before submitting them for payroll processing.

Client Manager and Sales Representative | CSR

P.S. Production Services Ltd.
Toronto, ON
01.1996 - 01.2007
  • Company Overview: Motion picture equipment and full service rental facility
  • Primary role was to seek out upcoming feature film and TV projects
  • Contact Producers and Production Managers and negotiate rental equipment packages
  • Start preliminary equipment packages using Rental Works Inventory management software
  • Maintain Relationships with production companies, including Universal and Paramount
  • Review accounts and changes to billing and maintain revenues
  • Motion picture equipment and full service rental facility
  • Developed pricing strategies to negotiate contract renewals with key accounts.
  • Organized and led client meetings to discuss project progress, timelines, budgets, and other pertinent information.

Rental Coordinator - Camera - Lighting & Grip

P.S. Production Services Ltd.
Toronto, ON
01.1996 - 01.2007
  • Company Overview: Motion picture equipment and full service rental facility
  • Studio management at Heward Street Studio
  • Primary duties include supporting production deals
  • Work closely with crew and keys establishing equipment packages
  • Data entry and tracking of said packages and daily equipment needs
  • Technical support while maintaining detailed accounts
  • Arrange sub-rentals with other rental houses as needed
  • Motion picture equipment and full service rental facility
  • Processed exchange requests in computer system.
  • Monitored daily rental schedules and ensured timely delivery of products and services.
  • Delegated work to staff, setting priorities and goals.

Jewelry Retail - Goldsmith Custom Designs

Robinsons Fine Jewelry
01.1989 - 01.1995
  • Bench Technician
  • Use of all tools, files, drills, torches
  • Customer service, custom Jewelry designs in precious metals
  • Jewelry repairs

Education

Associate of Arts - Graphic Design

Seneca College of Applied Arts And Technology
Toronto, ON

Skills

  • Customer service
  • Equipment management
  • Inventory control
  • Order processing
  • Reconciliation and invoicing
  • Rental agreements
  • Technical support
  • Data entry
  • Relationship management
  • Team collaboration
  • Customer relationship management (CRM)
  • Sales expertise

Certification

  • CPR-First Aid
  • Working at Heights
  • Whmis
  • Barbicide Covid -19 (1&2)
  • Fully Doubled Covid Vaccinated

References

  • Daniel Shojai, 6479940062, President, Ontario Camera
  • Robert Varga, 4163466704, Account Manager, William F. White
  • Derek Rappaport, 4164560879, Producer

Timeline

Customer Service Representative

Cinelease Vancouver
05.2023 - 06.2024

Sales / Customer service / Account Management

Ontario Camera Corporation
01.2019 - 01.2020

Location Manager

Canadian Film Center
01.2012 - 02.2012

Client Manager and Sales Representative | CSR

P.S. Production Services Ltd.
01.1996 - 01.2007

Rental Coordinator - Camera - Lighting & Grip

P.S. Production Services Ltd.
01.1996 - 01.2007

Jewelry Retail - Goldsmith Custom Designs

Robinsons Fine Jewelry
01.1989 - 01.1995

Associate of Arts - Graphic Design

Seneca College of Applied Arts And Technology

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