Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support with strong communication committed to inspiring community service.
Overview
16
16
years of professional experience
Work History
Program Assistant/Case Manager
Phoenix Society Drug & Alcohol Recovery
12.2020 - Current
Providing non-judgemental quality care serving the vulnerable population struggling with homelessness, mental health, and substance use disorders.
Trauma-informed practice along with a strength-based approach has led to creating genuine rapport with clients through exceptional client care practices, fostering ongoing relationships built on trust and respect.
Facilitating second-stage housing group meetings of 10-25 clients at a time while creating measurable and achievable short and long-term goals.
Advocating for treatment clients, writing detailed briefings on daily interactions and behaviors as well as updating records and files to maintain document compliance.
Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
Post-Production Supervisor/ Studio Manager
Trillenium Media Group
03.2008 - 02.2015
Managed multiple projects simultaneously, ensuring timely completion and high-quality deliverables of 100+ episodes.
Collaborated with editors, sound designers, and other post-production team members for seamless project execution.
Fostered a positive work environment by effectively resolving conflicts among team members.
Education
High School Diploma -
Fleetwood Park Secondary
Surrey
06.1998
Skills
Fluent in Hindi and English
Non-Violent Crisis Intervention
Naloxone Trained
First Aid and Mental Health First Aid
Group Therapy
Client Advocacy
Cross-Cultural Competence
Conflict Resolution
References
References available upon request.
Timeline
Program Assistant/Case Manager
Phoenix Society Drug & Alcohol Recovery
12.2020 - Current
Post-Production Supervisor/ Studio Manager
Trillenium Media Group
03.2008 - 02.2015
High School Diploma -
Fleetwood Park Secondary
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