Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lawrence Kageyama

Killaloe,ON

Summary

In the automotive industry, I focused on building strong customer relationships and providing great service to ensure a smooth buying experience. By combining my sales expertise with in-depth knowledge of a wide range of vehicles, I consistently exceeded sales goals and helped customers find the right fit for their needs, ensuring satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Lead Carpenter

Valleywoodcraft & Building
07.2019 - Current
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Successfully finished addition projects.
  • Performed meticulous final inspections to ensure projects met specifications.

Sales Associate

Durham Kia
08.2013 - 06.2019

Consulted with customers to understand their vehicle needs and preferences, providing tailored recommendations.


Guided clients through the sales process to ensure a smooth and enjoyable experience, from initial inquiry to final purchase.


Coordinated timely vehicle deliveries, ensuring all paperwork and preparation were completed accurately and efficiently.


Maintained a high level of customer satisfaction by building rapport, addressing concerns, and providing exceptional service.


Achieved or exceeded monthly sales targets by employing effective sales strategies and maintaining product knowledge.


Sales Associate

Kawartha Chrysler
05.2011 - 07.2013

Consulted with customers to understand their vehicle needs and preferences, providing tailored recommendations.


Guided clients through the sales process to ensure a smooth and enjoyable experience, from initial inquiry to final purchase.


Coordinated timely vehicle deliveries, ensuring all paperwork and preparation were completed accurately and efficiently.


Maintained a high level of customer satisfaction by building rapport, addressing concerns, and providing exceptional service.

Lot Attendant/Detailer

Davidson Chrysler
01.2008 - 04.2011
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.

Education

Business Fundamentals - Business Management

Durham College
Oshawa
07.2011

Skills

    Skilled in building positive relationships with clients, understanding their needs, and delivering exceptional service

    Proven ability to work effectively within a team to achieve and exceed sales targets while maintaining a supportive and collaborative environment

    Adept at addressing customer concerns and finding creative solutions to meet their needs while ensuring satisfaction

    Extensive understanding of automotive products, financing options, and market trends to provide well-informed recommendations

Languages

English
Elementary

Timeline

Lead Carpenter

Valleywoodcraft & Building
07.2019 - Current

Sales Associate

Durham Kia
08.2013 - 06.2019

Sales Associate

Kawartha Chrysler
05.2011 - 07.2013

Lot Attendant/Detailer

Davidson Chrysler
01.2008 - 04.2011

Business Fundamentals - Business Management

Durham College
Lawrence Kageyama