Lawrence Field
London
Summary
Dynamic and results-driven Restaurant Manager with extensive hands-on experience and a proven track record of delivering exceptional customer service. Eager to contribute to a forward-thinking company in the hospitality and customer service industry by leveraging strong leadership skills and a passion for creating memorable dining experiences. Currently seeking a permanent opportunity as a seasonal role concludes, with flexibility to consider various positions, including non-managerial roles, to enhance professional growth and development. Committed to fostering a positive team environment while exceeding guest expectations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Seasonal Food Truck Line Cook
Fries R Us
06.2022 - Current
- Seasonal summer day Position
- Season ends Oct 2025
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Restaurant General Manager
A&W Restaurants
10.2023 - 08.2024
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Kitchen Manager
Crabby Joes
07.2021 - 05.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Restaurant Manager
Symposium Café
03.2002 - 07.2006
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
Line Cook
Ollee's Bar and Eatery
08.2023 - 02.2024
- On call help in the kitchen
Shift Manager
Burger King
10.2022 - 05.2023
Line Cook
Upperdeck Bar and Grill
06.2022 - 05.2023
- On call help
Grocery Clerk/Meat Department
Food Basics
01.2023 - 01.2023
Bartender and Server
Imperio Banquet Hall
03.2017 - 07.2020
Education
Diploma - Child Youth Worker
Fanshawe College
London01.2001
High school diploma - undefined
Strathroy District Collegiate Institute
01.1998
Skills
- Culinary expertise
- Training experience
- Experienced bartender
- Serving Experience (10 years)
- Banquet Experience (10 years)
- Food Service (10 years)
- Food service management
- Food Preparation
- Inventory management
- Kitchen Management Experience
- Recruiting
- Customer service
- Food Production
- Extensive restaurant experience
- Operational leadership
- Prioritization and scheduling
Certification
- Smart Serve Expired (willing to retrain)
- Food Handler 2025
Timeline
Restaurant General Manager
A&W Restaurants
10.2023 - 08.2024
Line Cook
Ollee's Bar and Eatery
08.2023 - 02.2024
Grocery Clerk/Meat Department
Food Basics
01.2023 - 01.2023
Shift Manager
Burger King
10.2022 - 05.2023
Seasonal Food Truck Line Cook
Fries R Us
06.2022 - Current
Line Cook
Upperdeck Bar and Grill
06.2022 - 05.2023
Kitchen Manager
Crabby Joes
07.2021 - 05.2022
Bartender and Server
Imperio Banquet Hall
03.2017 - 07.2020
Restaurant Manager
Symposium Café
03.2002 - 07.2006
High school diploma - undefined
Strathroy District Collegiate Institute
Diploma - Child Youth Worker
Fanshawe College
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