Lawrence Cerafica
Markham,ON
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bellman/In Room Dining Server - Part Time
One King West
08.2024 - Current
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums, and concerts.
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
Meetings And Banquet Manager
Alt Hotel Ottawa
11.2022 - 01.2024
- Exceeded customer expectations through constant communication with the banquet manager regarding special requests or accommodations for guests with disabilities or dietary restrictions.
- Utilized strong problem-solving skills to quickly address unforeseen challenges during preparation or live events.
Stocker
Promotions VPS - Costco Ajax
02.2022 - 10.2022
Baker Representative
What A Bagel
08.2020 - 10.2022
Private Dining Server/ Housekeeping
St Regis Toronto (formerly The Trump Hotel)
06.2017 - 12.2019
Shift Coordinator
Burger King
02.2017 - 01.2018
Education
Some College (No Degree) - Business Administration
ABM College of Health And Technology
Scarborough, ON12-2024
Bachelor of Science - Nursing (Undergraduate)
University of San Agustin
Iloilo City, Philippines03-2008
Skills
- Reliability and punctuality
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Professional ethics
- Interpersonal skills
Certification
- Smart Serve
- Valid Ontario G Driver’s License
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Bellman/In Room Dining Server - Part Time
One King West
08.2024 - Current
Meetings And Banquet Manager
Alt Hotel Ottawa
11.2022 - 01.2024
Stocker
Promotions VPS - Costco Ajax
02.2022 - 10.2022
Baker Representative
What A Bagel
08.2020 - 10.2022
Private Dining Server/ Housekeeping
St Regis Toronto (formerly The Trump Hotel)
06.2017 - 12.2019
Shift Coordinator
Burger King
02.2017 - 01.2018
Some College (No Degree) - Business Administration
ABM College of Health And Technology
Bachelor of Science - Nursing (Undergraduate)
University of San Agustin
Similar Profiles
Ting XuTing Xu
Medical Administrator at King West Medical AssiocatesMedical Administrator at King West Medical Assiocates
Catherine DorrCatherine Dorr
Receptionist at King West Medical AssociatesReceptionist at King West Medical Associates
Jatin DabasJatin Dabas
Server Assistant at One King West Hotel & ResidenceServer Assistant at One King West Hotel & Residence