Enhanced brand recognition by executing promotional events and actively engaging customers with product demonstrations.
Boosted the company and store's sales through effective product education and collaboration with store staff to establish and nurture a mutualist relationship.
Effectively lead existing and potential customers through the company's in-house sales pipeline to generate and verify leads through customer rapport.
Reported valuable analytical insight to the territorial marketing manager regarding explicit and implicit consumer behavior based on in-field experience.
Sales Associate
Little Burgundy
03.2023 - 05.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for the sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Collaborated with co-workers to assist with increased store volume and store efficiency
Administrative Assistant
PULSE Dance Centre
03.2023 - 12.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Sales Representative
Bell Mobility
06.2021 - 12.2022
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Increased sales by offering advice on purchases and promoting additional products.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Food Service Worker
South St. Burger
08.2017 - 08.2022
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Streamlined food preparation processes for increased efficiency and reduced waste.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Education
BBA - Finance
Southern Alberta Institute of Technology
Calgary
09.2024
Skills
Campaign Management
Public Relations Management
Relationship Management
Customer Engagement
Sales and negotiation tactics
Critical Analysis & Extrapolation
KYC Identification & Application
Effective Verbal & Non-Verbal Communication
Business Administration
Conflict Resolution
Professional Experiences
Event Promotion (Blueprint Alberta/nu_bounce)
Increased event awareness by utilizing organic social media reach
Endorsed collaboration with influencers, sponsors, and local businesses for cross-promotion.
Cultivated company relationships with local artists for opportunity-exploration with the intent to aid local event development
Performance Artist (Tmangroup Entertainment Inc.)
Hosted and participated in events that facilitated local music and organized events
Nurtured local talent, overseeing individual development and expertise
Assisted with event production, ensuring OH&S compliance
Stimulated B2B collaboration through sponsorships, co-op opportunities, and event management