Lawrence Armstrong
Canmore,AB
Summary
Dynamic instructor and supervisor with a proven track record at TKE Elevator, enhancing team productivity and student performance through strong communication and public speaking. Excelled in creating positive environments and implementing efficient workflows, significantly improving learning outcomes and customer satisfaction. Skilled in lesson planning and leadership, adept at driving success and solving complex problems.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Instructor
CEIP Elevator Course Instructor
09.2005 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Operations Manager
TKE Elevator
03.2000 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
Diploma - Electrical Engineering Technology
Saskatchewan Polytechnic
Moose Jaw, SK05-1985
Skills
- Strong communication skills
- Public speaking
- Class instruction
- Lesson planning
- Maintaining monthly and yearly departmental budgets
Certification
Licensed Elevator Mechanic
National Construction Safety Officer
Forklift Certified
Timeline
Instructor
CEIP Elevator Course Instructor
09.2005 - Current
Operations Manager
TKE Elevator
03.2000 - 10.2023
Diploma - Electrical Engineering Technology
Saskatchewan Polytechnic
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