Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lawek Zangana

London

Summary

With proficiency in handling cash, credit, and debit transactions, managing inventory, and generating reports, excellent customer service skills, demonstrated efficiency in a fast-paced environment, strong communication skills knowledge of grocery products, ability to maintain an organized work area, experience in handling discounts, and strong mathematical skills, I process the necessary abilities and work ethic to excel.

Overview

3
3
years of professional experience

Work History

Pharmacy Assistant

Shoppers Drug Mart
09.2023 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.

Delivery Assistant

Fridays Pita Bakery
10.2021 - 01.2022
  • I provided assistance with inventory, packaging, and timely delivery of products, addressed general customer inquiries and concerns regarding store and products, and warmly received customers while facilitating their orders.

Education

High School Diploma -

Regina Mundi Catholic College
London, ON
06.2022

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Organizing supplies
  • Insurance Billing

Languages

English
Native or Bilingual
Kurdish
Native or Bilingual

Timeline

Pharmacy Assistant

Shoppers Drug Mart
09.2023 - Current

Delivery Assistant

Fridays Pita Bakery
10.2021 - 01.2022

High School Diploma -

Regina Mundi Catholic College
Lawek Zangana