Lawanda Scruggs
Cleveland
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
7
7
years of professional experience
Work History
Epic Consultant
Memorial Herman (Family Practice)
05.2024 - 06.2024
- Supported Front desk with Insurance claims
- Supported Front desk with Demographics
- Suupported Provider with placing orders
- Supported Providers with Escribe
- Supported Provider with Setting up Favorite/s and Smartphrase
Epic Consultant
NMHS Hospital (Pre-OP)
02.2024 - 02.2024
- Supported Providers with time in/ time out procedure
- Supported Nurses with Pre- OP Checklist
- Suppored Nurses with placing orders
- Supported Nurses with Mar Holds
- Supported Nurses with Medication Admin
Epic Abstractions (REMOTE)
HDM Abstraction
11.2023 - 12.2023
- Abstracted information from Cerner to Epic
- Abstracted Home Medications, Vital Sign, Allergies, Patient Pharmacy
- Abstracted Pregnancy history, Prenatal Gravity, Miscarriages
- Abstracted Labs, Problems, Diagnosis
Epic Consultant
University Hospital (OBGYN)
09.2023 - 10.2023
- Supported Nurses with Follow up visits
- Supported Providers with placing orders
- Supported Providers with SmartPhrases
Epic Consultant
HCH Agewell Center (Ambulatory)
10.2022 - 11.2022
- Supported front desk with registration
- Supported front end staff with checking patient out
- Supported front desk staff with checking inbox
- Supported front desk staff with EOD Closing
Epic Consultant
Marin Hospital (ICU)
07.2022 - 09.2022
- Supported Nurses with workflow issues
- Supported Providers with Creating a note
- Supported Providers with Smartphrases
Epic Abstractions (REMOTE)
HDM Abstraction
03.2022 - 04.2022
- Assisted my team with added home medication from Cerner to Epic
- Q&A 100-150 patient chart for errors
- Supported my team with any struggling issues
Epic Consultant
Family Practice Clinic
05.2018 - 06.2018
- Assisted physicians with placing orders
- Assisted physicians with creating a note
- Assisted MA's with answering incoming calls and answering voicemail call backs
- Assisted NP with setting up and clearing out InBasket
Epic Consultant
Allegheny Hospital
02.2018 - 03.2018
- Support Inpatient at the elbow support
- Assisted Physicians with NoteWriter with using dragon for documentation
- Help with any workflow question
- Assisted the providers and nurses with discharging and admitting a patient to the floor
- Assisted providers and nurses with setting up Smartphrases, InBasket, and also Preference List
- Assisted nurses with Order Entry, eMar, and vitals/doc flowsheet documentation and retrieval of lab results
Epic Consultant
MD Anderson Hospital
01.2018 - 02.2018
- Support the physicians with creating notes in Note Writer or with smartexts.
- Assist with Orders, Prescriptions, and Inbaskets, which includes, results, incomplete notes and open encounters.
- Setup preference list and create my smart phrases.
- Support the medical assistant and nurses with clinical documentation as the nurses or medical assistant began the rooming process in the ambulatory navigator.
Epic Consultant
Ardent Health
12.2017 - 01.2018
- Credential in Ambulatory and Cadence.
- Cross-training in various modules: ClinDoc, CPOE.
- Trained Super Users and End Users to prepare them for Go-Live.
- Assisted with Instructional design to help prepare for the training of Super Users and End Users.
- Trained less seasoned trainers in delivery techniques and team building.
- Using E-Learnings review concepts covered in class and exercises for hands-on training.
Education
High School Diploma -
Glenville High School
Cleveland, OhioSkills
Epic Software Proficiency
Effective Time Management
Conflict Resolution Strategies
Strong leadership abilities
Languages
English
Full Professional
Timeline
Epic Consultant
Memorial Herman (Family Practice)
05.2024 - 06.2024
Epic Consultant
NMHS Hospital (Pre-OP)
02.2024 - 02.2024
Epic Abstractions (REMOTE)
HDM Abstraction
11.2023 - 12.2023
Epic Consultant
University Hospital (OBGYN)
09.2023 - 10.2023
Epic Consultant
HCH Agewell Center (Ambulatory)
10.2022 - 11.2022
Epic Consultant
Marin Hospital (ICU)
07.2022 - 09.2022
Epic Abstractions (REMOTE)
HDM Abstraction
03.2022 - 04.2022
Epic Consultant
Family Practice Clinic
05.2018 - 06.2018
Epic Consultant
Allegheny Hospital
02.2018 - 03.2018
Epic Consultant
MD Anderson Hospital
01.2018 - 02.2018
Epic Consultant
Ardent Health
12.2017 - 01.2018
High School Diploma -
Glenville High School
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