Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LaVonte Green

El Cajon

Summary

Dynamic sales professional with a proven track record at Starbucks, excelling in cash handling and relationship building. Recognized for enhancing customer satisfaction and loyalty through effective needs assessment and complex problem-solving. Committed to maintaining high standards of service while driving sales and fostering a positive team environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Assistant

Mike Barron
12.2023 - 02.2025
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Managed customer inquiries, complaints, and returns with professionalism.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Barista

Starbucks
12.2023 - 11.2024
  • Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
  • Performed routine maintenance on dishwashing equipment for optimal performance and longevity.
  • Contributed to overall restaurant cleanliness by promptly addressing spills and messes in the kitchen area.
  • Reduced water waste by implementing sustainable washing techniques for improved environmental impact.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Head Dishwasher

Snapdragon Associates
02.2023 - 12.2023
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Verified cash drawer totals by conducting counts at both shift commencement and conclusion.
  • Stocked, tagged and displayed merchandise as required.
  • Cleared and washed plates, dining utensils, and trays efficiently.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Assisted in food preparation tasks as needed, contributing to overall kitchen productivity.
  • Contributed to a safe working environment by immediately addressing potential hazards such as broken glass or slippery floors.
  • Reduced breakage costs by handling fragile items with care during the washing process.

Carpenter Apprentice

NBCA
06.2019 - 08.2022
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
  • Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Assisted with movement of materials and equipment to job sites.
  • Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
  • Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
  • Gained valuable education in residential and commercial building codes.
  • Enhanced understanding of diverse carpentry techniques including joinery methods, wood selection, and finishes.
  • Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
  • Strengthened communication skills through daily interaction with clients, architects, suppliers, subcontractors, and other team members on various projects.
  • Enhanced job site safety through diligent adherence to OSHA regulations and maintaining a clean work environment.
  • Participated in deck installation projects alongside master carpenters for various clientele.

Cashier

Jack in the Box
01.2019 - 04.2021
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Supported team members with efficient material handling, ensuring timely availability of required supplies for each task.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Diploma - Buisness

Grossmont High School
La Mesa, CA
06.2019

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Cash register operation
  • Complex Problem-solving
  • Customer needs assessment

Certification

Buisness Communication

Customer Service Basics

Customer Service Skills

Customer Service: Greeting Customers

Team Participation: Making a Decision

Team Participation: Resolving and Handling Conflict

Howard Schultz Buisness Leadership Academy

Basic Spanish Skills

Languages

Spanish
Limited Working
ASL
Limited Working

Timeline

Sales Assistant

Mike Barron
12.2023 - 02.2025

Barista

Starbucks
12.2023 - 11.2024

Head Dishwasher

Snapdragon Associates
02.2023 - 12.2023

Carpenter Apprentice

NBCA
06.2019 - 08.2022

Cashier

Jack in the Box
01.2019 - 04.2021

Diploma - Buisness

Grossmont High School

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