LAVNISH KATHURIA
Montreal,Canada
Summary
With 1.5 years in the corporate world, I've honed my skills in keeping customers happy. I've also tackled the fast-paced environment at Amazon's Delivery Centre in Canada for 6 months. Now, I'm on the lookout for a job that combines my passion for connecting with people and my talent for keeping things running smoothly. My background in commerce and global supply chain equips me to contribute to a company's organization and customer satisfaction. I'm seeking a friendly, growing workplace that values efficiency and happiness all around.
Overview
5
5
years of professional experience
Work History
FC ASSOCIATE, AMZL LOGISTICS
Amazon
Laval, Canada
08.2023 - Current
- During my pursuit of a postgraduate degree in global supply chain administration, I gained practical insights by working as a seasonal part-time employee at an Amazon delivery station
- Originally contracted for three months, my tenure was extended for an additional three
- In this role, I actively participated in unloading products from trailers, conducting product induction, and efficiently stowing items into delivery bags
- This hands-on experience enhanced my understanding of supply chain operations within the dynamic environment of Amazon's delivery center.
SENIOR SME
Amazon
Noida, India
09.2020 - 03.2021
- I was working as a Senior SME in IN-Calls Department of Amazon Business website and my focus was to Help my team members solve customer complaints and Queries.
SALES & SERVICE ASSOCIATE
Marriott International
Gurugram, India
11.2018 - 10.2019
- I work as a Sales & Service associate in Missing-Stays Department and my focus is to add Reward points to Guest/Customer Rewards Accounts
- I was also handling the Complaints and Queries of Guests over E-mails.
Education
GLOBAL SUPPLY CHAIN MANAGEMENT -
Cegep de la Gaspésie et des Iles
03.2024
BACHELORS IN COMMERCE -
Delhi University
06-2017
INDUSTRIAL DIPLOMA IN BUSINESS MANAGEMENT -
Indian Excellence Institute of Information and Technology
06.2017
12TH -
Maharaja Agardain Public School
05.2014
10TH -
Maharaja Agarsain Public School
05.2012
Skills
- English
- Hindi
- Punjabi
- Problem-solving
- Active listening
- Attention to detail
- Teamwork
Personal Information
- Date of Birth: 05/16/96
- Nationality: Indian
Timeline
FC ASSOCIATE, AMZL LOGISTICS
Amazon
08.2023 - Current
SENIOR SME
Amazon
09.2020 - 03.2021
SALES & SERVICE ASSOCIATE
Marriott International
11.2018 - 10.2019
GLOBAL SUPPLY CHAIN MANAGEMENT -
Cegep de la Gaspésie et des Iles
BACHELORS IN COMMERCE -
Delhi University
INDUSTRIAL DIPLOMA IN BUSINESS MANAGEMENT -
Indian Excellence Institute of Information and Technology
12TH -
Maharaja Agardain Public School
10TH -
Maharaja Agarsain Public School
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