Summary
Overview
Work History
Education
Skills
Highlightsandqualifications
Timeline
Waitress

LAVI LESENCIUC

Windsor,ON

Summary

Diligent Desired Position with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.

Overview

19
19
years of professional experience

Work History

Waitress

Full House Bar and Grill
04.2022 - 02.2024
  • Delivered exceptional customer service in a fast-paced dining environment ensuring guest satisfaction and repeat patronage
  • Accurately took customer orders and coordinated with kitchen staff to deliver meals efficiently
  • Managed multiple tables simultaneously, maintaining attention to detail and quality under pressure
  • Maintained a clean and welcoming dining area for both customers and staff
  • Anticipated customer needs and resolved complaints efficiently to ensure satisfaction

Lab Technician

Guelph General Hospital
07.2016 - 01.2021
  • Assisted the Emerge Department in the diagnosis and treatment of illnesses, injuries, and medical conditions by providing clinical testing and specimen analysis
  • Strictly followed lab protocols, sanitation standards and testing procedures
  • Conducted lab testing, Received, labeled, and analyzed samples
  • Fast-paced, high-pressure environment and high degree of accuracy and attention to detail
  • Proved to make patients feel at ease when collecting blood specimens
  • Excelled in exceeding daily tasks such as answering phones, faxing documents and arranging specimens to be picked up by couriers
  • Skilled in registering patients and inputting data, using Meditech
  • Developed a highly empathetic patient/client relationships and earned a reputation for delivering exceptional customer service to a diverse community

Medical Administration

Towards Recovery Clinic
06.2018 - 07.2019
  • Managed patients’ medical records
  • Ensured accuracy and details in a timely manner
  • Placed phone calls to consulting/ referring doctors to relay patient information
  • Assisted the Doctor with medical procedures by taking all required vitals

Personal Support Worker

Independent Living Centre
03.2005 - 10.2013
  • Ensured clientele concerns were anticipated and addressed
  • Maintained accurate and detailed records of daily activities
  • Administered and monitored medications and appointments

Education

Medical Laboratory Technician -

Everest College
01.2014

Medical Office Assistant -

Medix College
01.2006

Smart Serve Certified -

01.2004

Ontario Secondary School Diploma -

01.2003

Skills

  • Customer service
  • Strong multitasking
  • Attention to detail
  • Team collaboration
  • Time management
  • Reliability and punctuality

Highlightsandqualifications

  • Easily understand instructions and efficiently complete assigned work
  • Excellent interpersonal, communication and organizational skills
  • Exceptional attention to detail and easily understands instructions to efficiently complete tasks
  • Adaptable and focused under pressure
  • Well presented, polite, tactful and professional

Timeline

Waitress

Full House Bar and Grill
04.2022 - 02.2024

Medical Administration

Towards Recovery Clinic
06.2018 - 07.2019

Lab Technician

Guelph General Hospital
07.2016 - 01.2021

Personal Support Worker

Independent Living Centre
03.2005 - 10.2013

Medical Laboratory Technician -

Everest College

Medical Office Assistant -

Medix College

Smart Serve Certified -

Ontario Secondary School Diploma -

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