Overview
Work History
Education
Skills
References
Timeline
Generic

Lavaughn Samuel-Rowley

Hamilton

Overview

5
5
years of professional experience

Work History

Receptionist

Livaro Concrete & Drainage Ltd.
06.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Residential House Cleaner

Erika’s Cleaning Service
10.2020 - Current
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.

Package Handler

UPS
07.2020 - 05.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Education

High School Diploma -

Princess Town Senior Comprehensive
Trinidad & Tobago

Skills

  • Organization skills
  • Strong Work Ethic
  • Problem Solving
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Service-oriented mindset
  • Health and safety compliance
  • Team collaboration

References

Erika’s Cleaning Service

Erika Kajtar - (905) 906 5270


Livaro Concrete & Drainage Ltd.

Wanda Balogh - (289) 339 1108


UPS

Tara Hastings - (905) 730 2505

Timeline

Receptionist

Livaro Concrete & Drainage Ltd.
06.2022 - Current

Residential House Cleaner

Erika’s Cleaning Service
10.2020 - Current

Package Handler

UPS
07.2020 - 05.2023

High School Diploma -

Princess Town Senior Comprehensive

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Lavaughn Samuel-Rowley