LAVANYA PAVALAVANNAN
MISSISSAUGA,Ontario
Summary
Diligent and reliable team player, successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing goals and maximizing customer satisfaction every day.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Package Handler
Royal Mail UK
HOUNSLOW, United Kingdom
11.2016 - 06.2020
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Exceeded performance expectations during peak seasons, managing high volumes of packages without compromising on quality or timeliness.
Retail Sales Associate
Primark
Hounslow, United Kingdom
12.2018 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Participated in storewide audits, ensuring accuracy of inventory counts.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
MBA - Finance & HR
Anna University
Hosur, India04.2011
BBA - HR & Marketing
Thiruvalluvar University
Vellore, India04.2009
Skills
- Time Management
- Decision Making
- Teamwork Abilities
- Heavy Lifting
- Retail Store Operations
- Flexible Schedule
- Product Merchandising
- Interpersonal and Written Communication
- Stock replenishment
- Computer literacy
- Multitasking capabilities
- Attention to detail
Languages
English
Professional Working
Hindi
Full Professional
Tamil
Native or Bilingual
Certification
Bookkeeping Level 1 - AAT, United Kingdom
Timeline
Retail Sales Associate
Primark
12.2018 - 08.2019
Package Handler
Royal Mail UK
11.2016 - 06.2020
MBA - Finance & HR
Anna University
BBA - HR & Marketing
Thiruvalluvar University